I purchased a monitor from this store, and they told me that I had 90 days to return. When I got it home it didn't work and kept blacking out so the next day I went to return it and I was told that they were unable to give me a refund because they didn't know how, and the store owner had only given 2 refunds in 30 years. I proceed to complain and then they said they would look up to give me a refund in a manual. Then after that they said they would refund me but they would have to take 25% for a restocking fee or if I agree to a store credit I could get the full amount of my purchase back. I have never heard of a business making up rules they this on the fly, nothing about restocking fees are on my receipt or any signs in this shop. Of course I didn't want a store credit because I'm never going to this place again.
Shawnee Computer Reviews
I purchased a monitor from this store, and they told me that I had 90 days to return. When I got it home it didn't work and kept blacking out so the next day I went to return it and I was told that they were unable to give me a refund because they didn't know how, and the store owner had only given 2 refunds in 30 years. I proceed to complain and then they said they would look up to give me a refund in a manual. Then after that they said they would refund me but they would have to take 25% for a restocking fee or if I agree to a store credit I could get the full amount of my purchase back. I have never heard of a business making up rules they this on the fly, nothing about restocking fees are on my receipt or any signs in this shop. Of course I didn't want a store credit because I'm never going to this place again.