This doctor performs plastic surgery. l called/ scheduled a consult on 11/19/21. I paid a $2,000 deposit 12/16/21 for surgery dates 1/26/22/ & 2/4/22 in Hazel Crest, IL a suburb of Chicago. After scheduling, I need additional information as well as my receipts that I paid. I had been calling and emailing their office for more than 2 weeks with no response, which threw up a multiple red flags. I have receipts in the form of calls logs and emails.
I began to research to see if their office was closed. I was also in Facebook groups that indicated other having an issue getting in contact with them. I completed my research before and found the license to be under review, but there was no other detail and didn't seem a cause for concern as it could have been numerous things. After competing more research, I found his license was now fully suspended for a min of 18 months in both Oregon and Illinois for negligence, someone die from one of his surgeries and there were questionable practices in others.
After finding this out, I was concerned. So, I began amping up my attempts to contact. Still no answer until I threatened to report them in an email on 1/13/22. Someone (who refused to identify herself) from the office called me and tried to to tell me that I did not contact them, I produced some, but not all receipts to show her that I had absolutely no reason to make this up. She then said she could see if I get 1/2 of my deposit.
Their cancelation policy is if you cancel it is half deposit return. I insisted on all due to the doctor having a suspended license, she said it wasn't their policy. I informed her that I am not canceling for a frivolous reason and that when I paid, I wanted a capable doctor with an active license. I also told her that they processed two payment and one was recurring, she tried to say that I didn't know what I was talking about, so I sent her a screenshot.
She said she would need speak to someone, she didn't know why that happened. Lastly, before hanging up, she said that he is still practicing in Indiana and that I was never told that the surgery was to be in Hazel Crest. I told her that wasn't true and again provided her with the information. I set up my accommodations in Tinsley to be close to the surgery center. I would have never even known to look for accommodations had they not told me this and it is in writing.
My guess is they tried to lie, because his license is suspended and they were being shady by him being licensed in the neighboring state to continue surgeries. The next day, 1/14/22, I got a call from Sandra, who identified herself as the office manager. She told me that if I had filed a dispute with my bank that I could not get my money back, because they did not want to issue the refund twice. That is fair, but we both knew that is not how that worked.
The bank just doesn't come and get money. They need to investigate. I told her that I would 3 way the bank to ensure them that it didn't work that way. They refused. The bank informed me NOT to cancel the dispute until I received my money. People make mistakes, but it is how you fix and respond to them and their office is shady, sneaky and unprofessional. All I wanted was my money back, so I could go about my business, but they need to be exposed. I am sure some people are satisfied. however, they are scamming people and it is dangerous.
Shape Cosmetic Surgery Reviews
This doctor performs plastic surgery. l called/ scheduled a consult on 11/19/21. I paid a $2,000 deposit 12/16/21 for surgery dates 1/26/22/ & 2/4/22 in Hazel Crest, IL a suburb of Chicago. After scheduling, I need additional information as well as my receipts that I paid. I had been calling and emailing their office for more than 2 weeks with no response, which threw up a multiple red flags. I have receipts in the form of calls logs and emails.
I began to research to see if their office was closed. I was also in Facebook groups that indicated other having an issue getting in contact with them. I completed my research before and found the license to be under review, but there was no other detail and didn't seem a cause for concern as it could have been numerous things. After competing more research, I found his license was now fully suspended for a min of 18 months in both Oregon and Illinois for negligence, someone die from one of his surgeries and there were questionable practices in others.
After finding this out, I was concerned. So, I began amping up my attempts to contact. Still no answer until I threatened to report them in an email on 1/13/22. Someone (who refused to identify herself) from the office called me and tried to to tell me that I did not contact them, I produced some, but not all receipts to show her that I had absolutely no reason to make this up. She then said she could see if I get 1/2 of my deposit.
Their cancelation policy is if you cancel it is half deposit return. I insisted on all due to the doctor having a suspended license, she said it wasn't their policy. I informed her that I am not canceling for a frivolous reason and that when I paid, I wanted a capable doctor with an active license. I also told her that they processed two payment and one was recurring, she tried to say that I didn't know what I was talking about, so I sent her a screenshot.
She said she would need speak to someone, she didn't know why that happened. Lastly, before hanging up, she said that he is still practicing in Indiana and that I was never told that the surgery was to be in Hazel Crest. I told her that wasn't true and again provided her with the information. I set up my accommodations in Tinsley to be close to the surgery center. I would have never even known to look for accommodations had they not told me this and it is in writing.
My guess is they tried to lie, because his license is suspended and they were being shady by him being licensed in the neighboring state to continue surgeries. The next day, 1/14/22, I got a call from Sandra, who identified herself as the office manager. She told me that if I had filed a dispute with my bank that I could not get my money back, because they did not want to issue the refund twice. That is fair, but we both knew that is not how that worked.
The bank just doesn't come and get money. They need to investigate. I told her that I would 3 way the bank to ensure them that it didn't work that way. They refused. The bank informed me NOT to cancel the dispute until I received my money. People make mistakes, but it is how you fix and respond to them and their office is shady, sneaky and unprofessional. All I wanted was my money back, so I could go about my business, but they need to be exposed. I am sure some people are satisfied. however, they are scamming people and it is dangerous.