Did not have buyers lined up. Did not market my vehicles on multiple premium sites. Lied about their cost to list my car on ebay. Used a false ebay seller profile to save money (that is now suspended)
I was contacted by Matt Leavitt from SVM November 24th in regards to 2 vehicles I had listed on craigslist. I was told they just sold one similar, they would market my cars on premium sites, my cars would be at the top spot on google, both cars are desirable, we will get both sold and sold fast, it is one of the busiest days of the year for car sales, we have someone interested in both cars already and that each car would have a 90-day money back guarantee. All of these false statements are attached on my emails. After submitting payment to SVM I was sent a link showing both of my cars listed at www.auction123.com. Two weeks passed and I was never able to find either car on any site besides the auction123 site. This is when I began emailing and calling Matt L. I left multiple messages and sent multiple emails (also attached). I finally received a phone call 12/02/2015 to list the Mercedes on EBay. I was told the same set of lies. One just sold just like yours, it’s the busiest week in car sales, we need to hurry and get it listed. In desperation I agreed to have SVM run a 7 day EBay auction and paid another $650 on 12/09/2015. Once again weeks passed and my car was still not on EBay. I began calling and sending emails again. After finally getting a hold of someone my Mercedes was listed on EBay the next day 12/22/2015. The 7-day auction ended and I was promptly called again by SVM asking for an additional $500 to run another EBay auction. I was told that we just missed it by a couple days and that he could see all the buyers who’s money was in escrow for another Mercedes just like mine on EBay, we needed to hurry. I asked him if he had contacted any of the people who bid on my car and he said that I would need to list in again in order to do so. I told him at that time I would get back to him. The Ebay profile that Select Vehicle Marketing used to list my car was fictatious. That seller profile is now suspended due to the fact that SVM is cheating EBay as well. By using multiple seller profiles it saves them $150 per car to list on EBay. January 2nd I asked for my cars to be removed from their sites and wanted a return. I was emailed and offered additional services to remedy my complaint. I declined and disputed the charges on my American Express card. SVM sent AMEX supporting documents showing my cars listed on 4 sites on 12/22/2015, as well as the EBay auction and a google search of my cars VIN numbers. AMEX made the decision that I needed to pay the charges. The only sites my cars were ever listed on were auction123.com, autos.yahoo.com, autabuy.com, utube, and autotrader. My vehicles were never on top of the Google Search, I was never asked to lower my listed prices and did not receive any interests on either vehicle. I have since spent multiple hours emailing and calling SVM in regards to receiving a refund. (emails attached) I was told I had a 90-day money back guarantee and months have gone by with nothing. I truly feel like this company is a scam. They will not let me speak to anyone I ask for in the office. Matt, Nicky or the owner Jeff Colby. I am always given excuses as to why they are not there. I have exhausted all of my options.
Select Vehicle Marketing LLC Reviews
Did not have buyers lined up. Did not market my vehicles on multiple premium sites. Lied about their cost to list my car on ebay. Used a false ebay seller profile to save money (that is now suspended)
I was contacted by Matt Leavitt from SVM November 24th in regards to 2 vehicles I had listed on craigslist. I was told they just sold one similar, they would market my cars on premium sites, my cars would be at the top spot on google, both cars are desirable, we will get both sold and sold fast, it is one of the busiest days of the year for car sales, we have someone interested in both cars already and that each car would have a 90-day money back guarantee. All of these false statements are attached on my emails. After submitting payment to SVM I was sent a link showing both of my cars listed at www.auction123.com. Two weeks passed and I was never able to find either car on any site besides the auction123 site. This is when I began emailing and calling Matt L. I left multiple messages and sent multiple emails (also attached). I finally received a phone call 12/02/2015 to list the Mercedes on EBay. I was told the same set of lies. One just sold just like yours, it’s the busiest week in car sales, we need to hurry and get it listed. In desperation I agreed to have SVM run a 7 day EBay auction and paid another $650 on 12/09/2015. Once again weeks passed and my car was still not on EBay. I began calling and sending emails again. After finally getting a hold of someone my Mercedes was listed on EBay the next day 12/22/2015. The 7-day auction ended and I was promptly called again by SVM asking for an additional $500 to run another EBay auction. I was told that we just missed it by a couple days and that he could see all the buyers who’s money was in escrow for another Mercedes just like mine on EBay, we needed to hurry. I asked him if he had contacted any of the people who bid on my car and he said that I would need to list in again in order to do so. I told him at that time I would get back to him. The Ebay profile that Select Vehicle Marketing used to list my car was fictatious. That seller profile is now suspended due to the fact that SVM is cheating EBay as well. By using multiple seller profiles it saves them $150 per car to list on EBay. January 2nd I asked for my cars to be removed from their sites and wanted a return. I was emailed and offered additional services to remedy my complaint. I declined and disputed the charges on my American Express card. SVM sent AMEX supporting documents showing my cars listed on 4 sites on 12/22/2015, as well as the EBay auction and a google search of my cars VIN numbers. AMEX made the decision that I needed to pay the charges. The only sites my cars were ever listed on were auction123.com, autos.yahoo.com, autabuy.com, utube, and autotrader. My vehicles were never on top of the Google Search, I was never asked to lower my listed prices and did not receive any interests on either vehicle. I have since spent multiple hours emailing and calling SVM in regards to receiving a refund. (emails attached) I was told I had a 90-day money back guarantee and months have gone by with nothing. I truly feel like this company is a scam. They will not let me speak to anyone I ask for in the office. Matt, Nicky or the owner Jeff Colby. I am always given excuses as to why they are not there. I have exhausted all of my options.