First, let me say that I am always more than willing to pay someone for his/her time if I know ahead of time what I will be charged. In this case, the owner NEVER told me there was a Service Fee and the amount before the appointment. When he got to my home, I had said that I needed an outdoor faucet replaced. He checked it and it was determined that nothing needed to be done.
That's when he said the trip was still going to cost me $250 whether he did anything or not. So, he spent 10 minutes lubricating the faucet to try and justify charging me that ridiculous Service Fee. NOBODY I know would have ever agreed to that fee and had I known ahead of time what he was going to charge me, even if he did nothing, I would have looked elsewhere.
There are so many choices and he was a referral from my neighborhood group, so I thought he would work with me. My bank would not reverse the charge because they said since I gave him my credit card, I needed to work it out with him. So, I reached out to him and made him a deal and asked that he at least give me back $200 of the $250 in exchange for not reporting him on this site.
Well, he totally ignored me, so here we are, as I was ripped off and he was not willing to work with under the circumstances, so I felt I needed to ensure this doesn't happen to anyone else!
Scott Miller Plumbing and Heating Reviews
First, let me say that I am always more than willing to pay someone for his/her time if I know ahead of time what I will be charged. In this case, the owner NEVER told me there was a Service Fee and the amount before the appointment. When he got to my home, I had said that I needed an outdoor faucet replaced. He checked it and it was determined that nothing needed to be done.
That's when he said the trip was still going to cost me $250 whether he did anything or not. So, he spent 10 minutes lubricating the faucet to try and justify charging me that ridiculous Service Fee. NOBODY I know would have ever agreed to that fee and had I known ahead of time what he was going to charge me, even if he did nothing, I would have looked elsewhere.
There are so many choices and he was a referral from my neighborhood group, so I thought he would work with me. My bank would not reverse the charge because they said since I gave him my credit card, I needed to work it out with him. So, I reached out to him and made him a deal and asked that he at least give me back $200 of the $250 in exchange for not reporting him on this site.
Well, he totally ignored me, so here we are, as I was ripped off and he was not willing to work with under the circumstances, so I felt I needed to ensure this doesn't happen to anyone else!