My friend has called this establishment to get his medical records from a serious work-related injury that he had back in June 23rd 2021 and he was there until July 18th 2021 and he needs his medical information for his lawyers to review and the workers' compensation bureau and judge to review at the workers compensation hearing.
This establishment for the past 6 months refuse to return the man's phone calls that he is requesting his medical information and he called them yet again today July 13th Wednesday at 3:22 p.m. and the call lasted 4 -minutes and 32 seconds and they give him the same line there is nobody at the medical records department to take your call?
21 -times he has been through this calling the physical therapy place where he was treated after his surgery and they gave him the same old line: can I have your name phone number and email address and somebody will call you back later on today or early tomorrow morning? and which Nobody ever calls him back for his medical information.
I told him he needs to tell the workers compensation judge that he needs to subpoena this establishment because they do not follow typical protocol on giving a patient the medical records upon request. I believe they do not have anybody at the medical records department so they can save a salary and make more profit and they just blowing him off, and they do not even write down his name phone number and email address down?
Sapphire Physical Therapy Reviews
My friend has called this establishment to get his medical records from a serious work-related injury that he had back in June 23rd 2021 and he was there until July 18th 2021 and he needs his medical information for his lawyers to review and the workers' compensation bureau and judge to review at the workers compensation hearing.
This establishment for the past 6 months refuse to return the man's phone calls that he is requesting his medical information and he called them yet again today July 13th Wednesday at 3:22 p.m. and the call lasted 4 -minutes and 32 seconds and they give him the same line there is nobody at the medical records department to take your call?
21 -times he has been through this calling the physical therapy place where he was treated after his surgery and they gave him the same old line: can I have your name phone number and email address and somebody will call you back later on today or early tomorrow morning? and which Nobody ever calls him back for his medical information.
I told him he needs to tell the workers compensation judge that he needs to subpoena this establishment because they do not follow typical protocol on giving a patient the medical records upon request. I believe they do not have anybody at the medical records department so they can save a salary and make more profit and they just blowing him off, and they do not even write down his name phone number and email address down?