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Sandy Sansing Nissan


Country United States
State Florida
City Pensacola
Address 5705 Pensacola Blvd
Phone 888-586-1594
Website http://www.sandysansingnissan.com/

Sandy Sansing Nissan Reviews

  • Nov 16, 2016

I have been waiting to buy a Nissan Titan XD for 2 years. After waiting for the first year model to get the bugs out I decided to shop for Titan XD. I went to Sandy Sansing Nissan to price out a Titan XD diesel. I met with Aaron and repeatedly told him I needed Titan XD because I use it for towing only. After reviewing recent Youtube video review of the diesel I decided to change to Titan XD Gas Platinum Reserve. I told my salesman Aaron and he gave me a price for Titan XD Gas in the $59K range. I felt it was too high and shopped around 2 major cities, Dallas and Atlanta. As I suspected I could buy Titan XD Platinum Gas in both cities for around $52K out the door. So I finalized the details and was planning to go to Atlanta at Nalley Nissan to purchase a 2017 Titan XD Platinum Reserve Gas for $52K out the door price. I called Sandy Sansing Nissan to tell them I have found a dealer in Atlanta that will sell 2017 Titan XD Platinum Reserve Gas for $52K out the door and would like to work with them if they can match it. They stated it was $5,000 loss for them. So I ended the call and prepare to go to Atlanta next day to buy from Nalley Nissan. Half an hour later Sandy Sansing salesman called and said they will do the sale at $52,900 out the door for 2017 Titan XD Platinum Reserve Gas. I was pleased that I didn't have to drive to Atlanta and was willing to pay little more for a local sale. I told Aaron I would be there next day. Aaron insisted it would be best to come right now. I didn't see no problem with it so I went to Sandy Sansing to purchase the truck.

They rushed the papers and wanted to sign so they can go home, everything looked fine. I paid for it and check out the truck. Everything look fine. Found out later Titan XD and regular cheaper Titan looks the same, except the towing mirror. Titan XD heavy duty tow ball for towing 5th wheel were also sitting in the seat of the new Truck. Tow ball only fits a Titan XD. What I didn't know was a new model came out which was 2017 Nissan Titan none XD Gas. It looks exactly the same inside and out except the towing mirror and a small XD label. Aaron the salesman was in a hurry to go home and didn't spend any time showing me the features of the truck. So I drove it home and parked it to check out all the features. First thing I did is to pull out the side mirror as my older Titan slides out for towing my RV. It has to slide out so you can see the side of the RV trailer and who is coming behind me. I noticed it would not slide. So I called Aaron to ask why won't my mirror slide out? He said it was regular Titan not an XD for towing. I told him again I can only use the Titan XD because it is built for towing. He has repeatedly push other models when I kept saying I use it for towing and need Titan XD. He stated this was the only models he had and I should try it out. Because he were reluctant to take it back I agreed to try it. Few days later I towed my RV and could not see the side with the side mirrors. I immediately order clip on mirrors to extend it out for towing. Few days later after they arrived I tested them and it was impossible to see well. The mirrors were small in size compared to my old Titan towing mirrors and the objects were so small I could not make out what was coming.

Following Monday one week after purchase I call the manage and stated the salesman purposely sold me non-XD to get the price down. When I saw their advertized non-XD price for 2017 Titan Platinum Reserve it was exactly same as what I paid for. The Sales manager stated he would call back and see what they could do at 10am. At 5pm no one called. So I called and the sales manager had gone home. I told to another manager who stated I was sold the right model for the price and would talk to the General Manger and would call back. She did not call back. Few more request for call back never were followed up.

I realized that the salespeople purposely rush through a less expensive regular Titan to make the sales. This is my 3rd purchase from Sandy Sansing Nissan. I will never buy from them again. This is terrible way to treat a senior citizen who has been loyal in the past and wanted to stay local. They are truly crooks! I bought the truck to take a long cross country trip but had to cancel. Selling the truck at a lose to buy it from a reputable dealer.

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