I bought SAmsung S7 edge because it came with a promotion of 256gb sd card back in September. I was leaning toward an Iphone but because of the promotion swayed me to go with samsung. I was informed that i needed to go to the samsung promotion website to submit information inorder to get the promotion. I did just that. Months pass by don't recieve anything, so I call. Only to find out that it was denied due to the reciept not specifying the edge was purchased. I am instructed to go to the store and get a reciept that says I purchased the phone. I did that. I called them because I have the new reciept and now they tell me that they cant find my submission. I gave every email address I have and they find nothiing. But couple of weeks ago, they told me why the promo was denied. and now nothing in their system. So I talk to supervisior after supervisor and they have no way for me to resubmitt the reciept. So I'm stuck without a promotion and a phone that I wouldn't have purchased with out it. I used to brag on Samsung considering I have lots of their products washer, dryer etc. If this issue doesn't get resolved I will never purchase anything from samsung and niether will my family.
I have sent them pictures of the receipt picturs of the the phone with the imei and macaddress.
Remind you pictures of the actuall phone.
purchase date of 09/23/2016 on the receipt from Best Buy department store
input information into their data base via registration for promotion same date, then input the imei and mac addresses into the appropriate slots. their system tells me they are invalid.
which is impossible.
I recently resent the above items reciept and photos again.. their current reply is now it will take an additional 2-3 weeks to resolve this issue.
well if you read the rules mr/mrs promotions Tier II department ....No phonenumber either. to call direct to this department.
look at the photos and purchase date . full out right purchase paragraph 3 section a and b. it clearly states my samsung s7edge qualifies...... no IMEI OR MAC IS really required in these rules so send my 256gb ssd for the phone as promised for this promotion...
Samsung Promotions Reviews
I bought SAmsung S7 edge because it came with a promotion of 256gb sd card back in September. I was leaning toward an Iphone but because of the promotion swayed me to go with samsung. I was informed that i needed to go to the samsung promotion website to submit information inorder to get the promotion. I did just that. Months pass by don't recieve anything, so I call. Only to find out that it was denied due to the reciept not specifying the edge was purchased. I am instructed to go to the store and get a reciept that says I purchased the phone. I did that. I called them because I have the new reciept and now they tell me that they cant find my submission. I gave every email address I have and they find nothiing. But couple of weeks ago, they told me why the promo was denied. and now nothing in their system. So I talk to supervisior after supervisor and they have no way for me to resubmitt the reciept. So I'm stuck without a promotion and a phone that I wouldn't have purchased with out it. I used to brag on Samsung considering I have lots of their products washer, dryer etc. If this issue doesn't get resolved I will never purchase anything from samsung and niether will my family.
https:// promos.samsungpromotions.com/tryonthefuture/rules
I have sent them pictures of the receipt picturs of the the phone with the imei and macaddress.
Remind you pictures of the actuall phone.
purchase date of 09/23/2016 on the receipt from Best Buy department store
input information into their data base via registration for promotion same date, then input the imei and mac addresses into the appropriate slots. their system tells me they are invalid.
which is impossible.
I recently resent the above items reciept and photos again.. their current reply is now it will take an additional 2-3 weeks to resolve this issue.
well if you read the rules mr/mrs promotions Tier II department ....No phonenumber either. to call direct to this department.
look at the photos and purchase date . full out right purchase paragraph 3 section a and b. it clearly states my samsung s7edge qualifies...... no IMEI OR MAC IS really required in these rules so send my 256gb ssd for the phone as promised for this promotion...