Salon Vicaro Laurie Thomas-Nahass and Becky Pereira Reviews
Apr 16, 2018
I have been seeing Laurie for quite some time. However over the years she’s cut out a third process as to not damage my hair so she says but had no issues doing it for years before -however each time I leave there - my hair is purple tinged from the toner. I have called in the past, I have walked in in the past and literally showed her what was going on, and I’m told to just keep washing it with a clarifying shampoo to take out the purple.
I’m not a young kid or an older individual that likes huge spots of purple in my hair. If I was toning my hair myself I could see it looking the way it does. But I’m paying a professional who went to a color class which they show the certification on the walls. When I do wash my hair with a clarifying shampoo I have to wash it a lot and multiple times throughout the week to get it out. In the meantime I’m washing the rest of the toner out too so it looks brassy.
I can’t wear my hair up or certain ways bc the underneath is so off versus the top. Does she care? No. Receptionist tells my husband she’ll contact me on her next day in. But if it was her hair she wouldn’t walk out of a salon the way she allows me to walk out. I’ve left messages for the owner in the past all to be given back to the girl who can’t do my hair right. How does that help? But they are friends ... Laurie speaks of how they go out for drinks so I guess I shouldn’t have been surprised that an owner would let her employee let a customer walk out with purple tinge and pay for it and be told to wash it out myself / which washes out the rest of the toner.
This has happened so many times I can’t even count. I should have left there a long time ago. It’s not fair at the prices they charge to tell me to wash it after I just paid to get it done three or 4 times or more to get the purple out. They’ve known about this problem for a while yet nothing is done. Instead they take my money and my husbands who is irked with how it’s looking after I come out - and it’s maybe fixed one time and it’s back to the same purple tinge. No money off, no fixing of it, just telling me to fix it. Great practice with telling the customer to fix it. This will be going to small claims if I don’t see 200 at least back for all the times I had to wash it out myself / 4 of which I complained of!
Salon Vicaro Laurie Thomas-Nahass and Becky Pereira Reviews
I have been seeing Laurie for quite some time. However over the years she’s cut out a third process as to not damage my hair so she says but had no issues doing it for years before -however each time I leave there - my hair is purple tinged from the toner. I have called in the past, I have walked in in the past and literally showed her what was going on, and I’m told to just keep washing it with a clarifying shampoo to take out the purple.
I’m not a young kid or an older individual that likes huge spots of purple in my hair. If I was toning my hair myself I could see it looking the way it does. But I’m paying a professional who went to a color class which they show the certification on the walls. When I do wash my hair with a clarifying shampoo I have to wash it a lot and multiple times throughout the week to get it out. In the meantime I’m washing the rest of the toner out too so it looks brassy.
I can’t wear my hair up or certain ways bc the underneath is so off versus the top. Does she care? No. Receptionist tells my husband she’ll contact me on her next day in. But if it was her hair she wouldn’t walk out of a salon the way she allows me to walk out. I’ve left messages for the owner in the past all to be given back to the girl who can’t do my hair right. How does that help? But they are friends ... Laurie speaks of how they go out for drinks so I guess I shouldn’t have been surprised that an owner would let her employee let a customer walk out with purple tinge and pay for it and be told to wash it out myself / which washes out the rest of the toner.
This has happened so many times I can’t even count. I should have left there a long time ago. It’s not fair at the prices they charge to tell me to wash it after I just paid to get it done three or 4 times or more to get the purple out. They’ve known about this problem for a while yet nothing is done. Instead they take my money and my husbands who is irked with how it’s looking after I come out - and it’s maybe fixed one time and it’s back to the same purple tinge. No money off, no fixing of it, just telling me to fix it. Great practice with telling the customer to fix it. This will be going to small claims if I don’t see 200 at least back for all the times I had to wash it out myself / 4 of which I complained of!