This place is trash. The customer service experience is the worst ever. Most of your packages won't be received. And oh yea, they will keep your money. Not sure how they have stayed in business. Check reviews on any site, and you'll see terrible ratings. I placed four orders with them, online, in the last 30 days, I only received one of my packages. They denied my refund, and when I asked why, they said it wasn't their problem This place is a JOKE, STAY AWAY!!!!!!!
I recently visited the Saks Off Fifth Avenue outlet store in Mebane, North Carolina and was harassed by a store security employee. When I bought this egregious incident to the attention of management, I was lied to. As an African American woman, I have every right to shop in that store in total and complete peace. However, this was not the case a few weeks ago and I intend to report the incident to the National Action Network. The NAN is a civil rights advocacy organization founded by the Rev. Al Sharpton and fights discrimination and race-related injustices across the country.
NAN is also renowned for its involvement in the Barneys New York and Macy’s racial profiling incidents a few years ago. Once the NAN is aware of the issue and a pattern of racial prejudice is discovered at Saks Off Fifth Avenue in North Carolina, the entire country will know how this retail chain treats black customers. As such, what happened to Barneys New York will happen in Mebane.
I received a President's Day Extra 25% Off the Clearance Item flyer by mail. The President's day extra off event is for the President's day weekend.
I went to the store on Thursday and found out it did not start till Friday. I came back on Saturday to purchase clearance items in order to get the extra 25% off. However at the checkout counter, I was told that 25% off applies only to secondary price reduction clearance items only and not the first price reduction clearance items. I called the manager and she said the same thing (with no emotions nor sympathy on her face mind you). When I complained, the manager said I will tell the management. That's it.
I even showed her the Extra 25% off flyer. The flyer nowhere indidcated secondary price reduction items. This was an intentional misleading and even a calculated deception. Why? because of the flyer, I ended up going to the shop and wasted my time shopping for items.
I ended up buying non-clearance items but the flyer ended up getting me in the door. Because of the time I spent shopping for items, I still shopped there. However, this was a pure deception. BUYERS BEWARE! I demand explanation from the SAKS OFF management!!!
P.S. I should have not purchased the items and walked out. Now that I think of it, I will return the items and never shop there. I actually walked over to the Neiman Marcus Last Call next door which had a same sign of extra off. They had no problem applying extra off to their ALL clearance items!
I ordered a sweater from OFF5th Saks.com. It never came. I never could talk to anyone. Would be put on hold for hours. Finally emailed them a response and in the written response they wrote that a representative had talked to me on November5th. I received no such call. When I sent a reply warning them that I would report themn to the BBB and this site, my reply was bounced back saying no such company.
Warning to all: do not order from this site, for they will take your money and there's no way to get it back.
Saks OFF 5TH Reviews
This place is trash. The customer service experience is the worst ever. Most of your packages won't be received. And oh yea, they will keep your money. Not sure how they have stayed in business. Check reviews on any site, and you'll see terrible ratings. I placed four orders with them, online, in the last 30 days, I only received one of my packages. They denied my refund, and when I asked why, they said it wasn't their problem This place is a JOKE, STAY AWAY!!!!!!!
This is a warning to all African Americans.
I recently visited the Saks Off Fifth Avenue outlet store in Mebane, North Carolina and was harassed by a store security employee. When I bought this egregious incident to the attention of management, I was lied to. As an African American woman, I have every right to shop in that store in total and complete peace. However, this was not the case a few weeks ago and I intend to report the incident to the National Action Network. The NAN is a civil rights advocacy organization founded by the Rev. Al Sharpton and fights discrimination and race-related injustices across the country.
NAN is also renowned for its involvement in the Barneys New York and Macy’s racial profiling incidents a few years ago. Once the NAN is aware of the issue and a pattern of racial prejudice is discovered at Saks Off Fifth Avenue in North Carolina, the entire country will know how this retail chain treats black customers. As such, what happened to Barneys New York will happen in Mebane.
I received a President's Day Extra 25% Off the Clearance Item flyer by mail. The President's day extra off event is for the President's day weekend.
I went to the store on Thursday and found out it did not start till Friday. I came back on Saturday to purchase clearance items in order to get the extra 25% off. However at the checkout counter, I was told that 25% off applies only to secondary price reduction clearance items only and not the first price reduction clearance items. I called the manager and she said the same thing (with no emotions nor sympathy on her face mind you). When I complained, the manager said I will tell the management. That's it.
I even showed her the Extra 25% off flyer. The flyer nowhere indidcated secondary price reduction items. This was an intentional misleading and even a calculated deception. Why? because of the flyer, I ended up going to the shop and wasted my time shopping for items.
I ended up buying non-clearance items but the flyer ended up getting me in the door. Because of the time I spent shopping for items, I still shopped there. However, this was a pure deception. BUYERS BEWARE! I demand explanation from the SAKS OFF management!!!
P.S. I should have not purchased the items and walked out. Now that I think of it, I will return the items and never shop there. I actually walked over to the Neiman Marcus Last Call next door which had a same sign of extra off. They had no problem applying extra off to their ALL clearance items!
I ordered a sweater from OFF5th Saks.com. It never came. I never could talk to anyone. Would be put on hold for hours. Finally emailed them a response and in the written response they wrote that a representative had talked to me on November5th. I received no such call. When I sent a reply warning them that I would report themn to the BBB and this site, my reply was bounced back saying no such company.
Warning to all: do not order from this site, for they will take your money and there's no way to get it back.