Safeway service group Richard Murphy, Shaun kaffmen, alexander nickels 702-8743531 Told me I had a debt for a payday loan and would take my wife's car and arrest me if I didn't pay 963$. I remember getting a pay day loan around 15 years ago, and didn't want any legal trouble so after paying (I'm an idiot) I researched "Safeway group" and found they are not Reputable And not how they portrayed themselves as a part of the courts witch they are not.
On the 12-31-2016 i had accident and was hardly making end meet so when accdent happmed I had change from Accc insurance to Safeway insurance. I drove my car to the agency Ms Best insurance compnay is a agent for various companies
and suggest safeway would be cheaper so they took picture of my car an I paid 234 dollar which i have proof because it was taken out of my account than after I filed the claim they state my policy was canceled due to a inspection report which is not my responsiblity but the agency to sent safeway
A couple of hour prior to the accident which if you check my phone record I Called them prior and still had insurance on 01-01-2017 also they did sent a letter to investigate but they never investigate the claim or look at the car but advised me to get it by a cetain date becauses they are not paying after 01/09/2017
Did not pay one dime after all this time they send a letter an stated they are not paying anything but they took my money I have all the information you need releated to this case no estimate of damage or adjuster info included so no investigation has been done
I was rear-ended by one of Safeway Insurance’s clients. This has been the worst nightmare ever.
Issue 1: Getting a hold of someone at Safeway insurance just to get status of a claim is impossible. Phones calls go to random people’s voicemail. An indication that this is an amateur small and inexperienced company.
Issue 2: Their adjuster will under estimate damage at a fraction of the cost and they will not adjust any damage until they inspect your vehicle during tear down.
Issue 3: Takes month just to get approval to begin work on your vehicle after all the run-around. The owner of the repair shop wouldn't even begin any work or even tear down the car for further inspection because of his dealings with this company. He's had cars sit in his shop for months after being towed in because Safeway is so unresponsive and difficult to deal with.
Issue 4: Even with a respectable shop quote, they will not pay full cost of repairs. They expect the shop to use cheapest and poorest quality aftermarket parts and the lowest quality paint and materials.
Issue 5: They are just plain amateurs. Constantly flip flopping on statements and procedures/policy.
I had to go through my insurance for repairs. A 25 minute phone call to my insurance and I had an appointment with their collision center the NEXT DAY for full inspection and quote, plus a go ahead with them to use whatever collision place I wanted to use.
Took my car to get inspected, they nailed the cost within $25.00 of the quote from my preferred collision center. My insurance cleared my preferred collision center to do the repairs. They dealt with them directly and paid them directly. From estimate to repair shop in two days vice months. Waiting to see if my insurance company gets full reimbursement from Safeway.
If you ever have to business with Safeway insurance, forgo their process and use your own insurance company. It'll save you the stress of having your car sit around for months before it is drivable.
Safeway Insurance Co. Reviews
Safeway service group Richard Murphy, Shaun kaffmen, alexander nickels 702-8743531 Told me I had a debt for a payday loan and would take my wife's car and arrest me if I didn't pay 963$. I remember getting a pay day loan around 15 years ago, and didn't want any legal trouble so after paying (I'm an idiot) I researched "Safeway group" and found they are not Reputable And not how they portrayed themselves as a part of the courts witch they are not.
On the 12-31-2016 i had accident and was hardly making end meet so when accdent happmed I had change from Accc insurance to Safeway insurance. I drove my car to the agency Ms Best insurance compnay is a agent for various companies
and suggest safeway would be cheaper so they took picture of my car an I paid 234 dollar which i have proof because it was taken out of my account than after I filed the claim they state my policy was canceled due to a inspection report which is not my responsiblity but the agency to sent safeway
A couple of hour prior to the accident which if you check my phone record I Called them prior and still had insurance on 01-01-2017 also they did sent a letter to investigate but they never investigate the claim or look at the car but advised me to get it by a cetain date becauses they are not paying after 01/09/2017
Did not pay one dime after all this time they send a letter an stated they are not paying anything but they took my money I have all the information you need releated to this case no estimate of damage or adjuster info included so no investigation has been done
I was rear-ended by one of Safeway Insurance’s clients. This has been the worst nightmare ever.
Issue 1: Getting a hold of someone at Safeway insurance just to get status of a claim is impossible. Phones calls go to random people’s voicemail. An indication that this is an amateur small and inexperienced company.
Issue 2: Their adjuster will under estimate damage at a fraction of the cost and they will not adjust any damage until they inspect your vehicle during tear down.
Issue 3: Takes month just to get approval to begin work on your vehicle after all the run-around. The owner of the repair shop wouldn't even begin any work or even tear down the car for further inspection because of his dealings with this company. He's had cars sit in his shop for months after being towed in because Safeway is so unresponsive and difficult to deal with.
Issue 4: Even with a respectable shop quote, they will not pay full cost of repairs. They expect the shop to use cheapest and poorest quality aftermarket parts and the lowest quality paint and materials.
Issue 5: They are just plain amateurs. Constantly flip flopping on statements and procedures/policy.
I had to go through my insurance for repairs. A 25 minute phone call to my insurance and I had an appointment with their collision center the NEXT DAY for full inspection and quote, plus a go ahead with them to use whatever collision place I wanted to use.
Took my car to get inspected, they nailed the cost within $25.00 of the quote from my preferred collision center. My insurance cleared my preferred collision center to do the repairs. They dealt with them directly and paid them directly. From estimate to repair shop in two days vice months. Waiting to see if my insurance company gets full reimbursement from Safeway.
If you ever have to business with Safeway insurance, forgo their process and use your own insurance company. It'll save you the stress of having your car sit around for months before it is drivable.