About 3 years ago, I applied through SafeCare of San Francisco to refinance my loans. I paid little over 10000 dollars for an initial deposit. They made me travelled to San Diego to listen to Andrew Valles, the CEO (who is no longer with the company) about what the SafeCare is all about. I was at San Diego from early 8 am to midnight to work on some bullcrap paperwork. I thought it was pretty legit. Well, few weeks later I had to drive down to Irvine (I live in LA by the way) to see an attorney Lee Goldberg to close the file. I was there the whole day as well. Both of those days when I travelled, I had to skip work. Weeks and months go by, I kept texting and emailing back and forth Kyle Levinger (who is no longer at SafeCare due some reason). He kept saying that funds should process by next week... now it's been 3 years. Somehow, I can never ever speak to Andrew Valles. Whenever I call receptionists for an update, their response is "safecare of san francisco, how may I direct your call?" I tell them that I want to get the update status on my loans, they will say that no one's available to help me and they will leave a message. I never get an update unless I keep on calling and emailing... Andrew will become hostile and email me that he is working on it...
In the beginning of last year, they forced cancellation on loan. They thought a person named "John" called and thought it was me. Funny thing is that they never replied to my phone calls or emails and all of a sudden, I receive an email they cancelled the loan process.
They promised me to give a refund. To get a refund, I needed to get some paperworks notarized and go to LA downtown to get some documents signed (which costed money). Mailing them big envelop also costed money...
First, they have been giving me false promises. They said that refund should occur by August 2015(according to Andrew). Few weeks go by, and Andrew tells me that I should get the refund back by the end of November 2015. However, it got delayed again because Andrew is no longer the CEO. It's this deaf guy named Mark Beattie who promised me that I should get refund back by the end of year 2015.
Final result? I'm still waiting... Below are the promises on email at few occasions.
"Per regulation, in restricted accounts.
By the end of the year, yes. And according to meetings I have been involved in this morning, before November 1st.
Hope this helps.
With gratitude always,
Andrew D. Valles, III
Assistant Underwriter"
"Yes, your file has been assigned to me.
Your refund will come when I am done closing your file, which was in the process of being closed out by our Accounting, Audit and Finance divisions when Mr. Valles was placed on leave.
Delays at moment are occurring more so because of repeated and disruptive messages that do not allow me or others to finish the job Mr. Valles started.
I doubt you are dying tomorrow, but if you did, then your refund monies would go to your next of kin as California law states.
I have not started on your file yet, so I am not able to give definitive answers to your questions. If you simply allow me to do my job and not interrupt, then your file will be gotten to quicker.
Also, keep in mind, I am deaf. So calling me through the general office telephone line is not useful, though email certainly is.
Best regards,
Mark Beattie
Risk Adjuster"
Mark's email is saying that I disrupted him with multiple messages. Why can't he just work on it and give me my money back instead of giving excuses that I have been disrupting him?
I have way more evidences in email writing from them. Receptionists at SafeCare are not helpful at all...
I went through the same thing. They went to jail, but I'm wondering if anyone has seen any funds. Has there been progress or have any funds been held? Any info would be helpful. Thank you!
Yes I was an idiot for falling for these people. we Only paid 2500 for the paperwork process and I got my hopes up thinking I was finally going to buy a house for my mother after a year with these high hopes it all came down to be lie.
I would like to know what happened to these people… Please reach out to me
SafeCare Global, Ltd. Reviews
About 3 years ago, I applied through SafeCare of San Francisco to refinance my loans. I paid little over 10000 dollars for an initial deposit. They made me travelled to San Diego to listen to Andrew Valles, the CEO (who is no longer with the company) about what the SafeCare is all about. I was at San Diego from early 8 am to midnight to work on some bullcrap paperwork. I thought it was pretty legit. Well, few weeks later I had to drive down to Irvine (I live in LA by the way) to see an attorney Lee Goldberg to close the file. I was there the whole day as well. Both of those days when I travelled, I had to skip work. Weeks and months go by, I kept texting and emailing back and forth Kyle Levinger (who is no longer at SafeCare due some reason). He kept saying that funds should process by next week... now it's been 3 years. Somehow, I can never ever speak to Andrew Valles. Whenever I call receptionists for an update, their response is "safecare of san francisco, how may I direct your call?" I tell them that I want to get the update status on my loans, they will say that no one's available to help me and they will leave a message. I never get an update unless I keep on calling and emailing... Andrew will become hostile and email me that he is working on it...
In the beginning of last year, they forced cancellation on loan. They thought a person named "John" called and thought it was me. Funny thing is that they never replied to my phone calls or emails and all of a sudden, I receive an email they cancelled the loan process.
They promised me to give a refund. To get a refund, I needed to get some paperworks notarized and go to LA downtown to get some documents signed (which costed money). Mailing them big envelop also costed money...
First, they have been giving me false promises. They said that refund should occur by August 2015(according to Andrew). Few weeks go by, and Andrew tells me that I should get the refund back by the end of November 2015. However, it got delayed again because Andrew is no longer the CEO. It's this deaf guy named Mark Beattie who promised me that I should get refund back by the end of year 2015.
Final result? I'm still waiting... Below are the promises on email at few occasions.
"Per regulation, in restricted accounts.
By the end of the year, yes. And according to meetings I have been involved in this morning, before November 1st.
Hope this helps.
With gratitude always,
Andrew D. Valles, III
Assistant Underwriter"
"Yes, your file has been assigned to me.
Your refund will come when I am done closing your file, which was in the process of being closed out by our Accounting, Audit and Finance divisions when Mr. Valles was placed on leave.
Delays at moment are occurring more so because of repeated and disruptive messages that do not allow me or others to finish the job Mr. Valles started.
I doubt you are dying tomorrow, but if you did, then your refund monies would go to your next of kin as California law states.
I have not started on your file yet, so I am not able to give definitive answers to your questions. If you simply allow me to do my job and not interrupt, then your file will be gotten to quicker.
Also, keep in mind, I am deaf. So calling me through the general office telephone line is not useful, though email certainly is.
Best regards,
Mark Beattie
Risk Adjuster"
Mark's email is saying that I disrupted him with multiple messages. Why can't he just work on it and give me my money back instead of giving excuses that I have been disrupting him?
I have way more evidences in email writing from them. Receptionists at SafeCare are not helpful at all...
Any progress?
I went through the same thing. They went to jail, but I'm wondering if anyone has seen any funds. Has there been progress or have any funds been held? Any info would be helpful. Thank you!
I fall for the lies
Yes I was an idiot for falling for these people. we Only paid 2500 for the paperwork process and I got my hopes up thinking I was finally going to buy a house for my mother after a year with these high hopes it all came down to be lie.
I would like to know what happened to these people… Please reach out to me