In late September, actually September 24, 2015, I was highly pressured to purchase gap insurance from Safe Guard Prodcuts international by a car dealership in Mcaon Georgia who basically threatened to increase the price of the vehicle if I did not buy the gap insurance- his exact words were, "I can only sell you the truck at this great price if you include the gap insurance in the contract". I told him that I will buy the gap insurance but I will cancel it the moment I get home. This is where the nightmare begins: I have been trying to cancel this gap insurance since September 29, 2015 to the prsent day- which is Wednesday, December 2, 2015. After completing the online cancellation request form on 09-29-2015 @8:53am. I have talked many different Customer Service Representatives at Safe Guard: Dominque Brown on 9-29-2015, Brittany on 10-26-2015, Lavonda on 11-2-2015, Victor on 11-12-2015, Ericka 11-18-2015(she promised to walk the cancellation request to her supervisor personally-maybe she did but as of 12-2-2015 the contract had not been cancelled), Andrea on 12-2-2015, and Renaldo on 12-2-2015 (this guy promised to personally walk it to his supervisor after he told me that a supervisor named Josh allegedly was suppose to take the cancellation form to a department head supervisor on the 18th of November but Josh allegedly did not do his job). As of today-12-2-2015 the contract has not been cancelled and/or refunded. Please, save yourself a nightmare scenerio and do not buy any products from Safe-Guard Products international. Please be advised these are comments based on my personal experience and may not be typical of others experience with this company. I have already filled a formal BBB complaint and is waiting for a response from Safe Guard Products.
They will not pay claims even if you have all of your paperwork. They don't give reasons and you can't speak with the adjuster over your claim. Reps are very rude and leave you on hold on purpose. Beware, blatant fraud.
Safe Guard Products International Inc Reviews
In late September, actually September 24, 2015, I was highly pressured to purchase gap insurance from Safe Guard Prodcuts international by a car dealership in Mcaon Georgia who basically threatened to increase the price of the vehicle if I did not buy the gap insurance- his exact words were, "I can only sell you the truck at this great price if you include the gap insurance in the contract". I told him that I will buy the gap insurance but I will cancel it the moment I get home. This is where the nightmare begins: I have been trying to cancel this gap insurance since September 29, 2015 to the prsent day- which is Wednesday, December 2, 2015. After completing the online cancellation request form on 09-29-2015 @8:53am. I have talked many different Customer Service Representatives at Safe Guard: Dominque Brown on 9-29-2015, Brittany on 10-26-2015, Lavonda on 11-2-2015, Victor on 11-12-2015, Ericka 11-18-2015(she promised to walk the cancellation request to her supervisor personally-maybe she did but as of 12-2-2015 the contract had not been cancelled), Andrea on 12-2-2015, and Renaldo on 12-2-2015 (this guy promised to personally walk it to his supervisor after he told me that a supervisor named Josh allegedly was suppose to take the cancellation form to a department head supervisor on the 18th of November but Josh allegedly did not do his job). As of today-12-2-2015 the contract has not been cancelled and/or refunded. Please, save yourself a nightmare scenerio and do not buy any products from Safe-Guard Products international. Please be advised these are comments based on my personal experience and may not be typical of others experience with this company. I have already filled a formal BBB complaint and is waiting for a response from Safe Guard Products.
They will not pay claims even if you have all of your paperwork. They don't give reasons and you can't speak with the adjuster over your claim. Reps are very rude and leave you on hold on purpose. Beware, blatant fraud.