In July 2019 we chose another insurance company for our homeowner's insurance policy. We saved over 1200 dollars annually by doing so and our property taxes did not increase. Not only did Rushmore not reduce our mortgage payment; they have increased the payment.
They estimated a $500 escrow shortage initially, then once they realized we had switched insurance carriers they arbitrarily estimated an escrow shortage of more than $3000. Again, by changing we saved over 1200 dollars annually on insurance, taxes did not increase, and we had never missed a mortgage payment.
They keep adding random fees also. We have filed a complaint with Consumer Finance.
Rushmore Loan Management Services purchased my mortgage. After they purchased my mortgage we did a loan modification. They have since added what they call "Hazard Insurance" for more than $115 per month. I have homeowner's insurance already and did not agree to purchase any additional insurance services from them.
I sent a message to them on my online account asking them to remove the additional charges, and to send me a new statement reflecting the changes. It took them six days to send me what looks like an automated response telling me, "We understand the urgency and your concern is under review". It has now been more than three weeks since I sent the original message and I have not heard back from them. So I sent another message telling them I need an answer immediately as my payment is due, and have heard nothing.
It is my opinion that Rushmore is attempting to bully me out of 100+ dollars per month or face forclosure, in either case trying to rip me off for more money than they have coming.
I ask them if they are a Debt Collectcor they said no/ recived this loan from HFC. HFC has sold this mortgage to many Co. Did not have all the info. on me but ask. Said they tried to call me but did not have my cell number. Ther was a presiden set Rushmore;did not follow it// Clark Laleland Fl.
Rushmore Loan Management Services LLC Reviews
In July 2019 we chose another insurance company for our homeowner's insurance policy. We saved over 1200 dollars annually by doing so and our property taxes did not increase. Not only did Rushmore not reduce our mortgage payment; they have increased the payment.
They estimated a $500 escrow shortage initially, then once they realized we had switched insurance carriers they arbitrarily estimated an escrow shortage of more than $3000. Again, by changing we saved over 1200 dollars annually on insurance, taxes did not increase, and we had never missed a mortgage payment.
They keep adding random fees also. We have filed a complaint with Consumer Finance.
Rushmore Loan Management Services purchased my mortgage. After they purchased my mortgage we did a loan modification. They have since added what they call "Hazard Insurance" for more than $115 per month. I have homeowner's insurance already and did not agree to purchase any additional insurance services from them.
I sent a message to them on my online account asking them to remove the additional charges, and to send me a new statement reflecting the changes. It took them six days to send me what looks like an automated response telling me, "We understand the urgency and your concern is under review". It has now been more than three weeks since I sent the original message and I have not heard back from them. So I sent another message telling them I need an answer immediately as my payment is due, and have heard nothing.
It is my opinion that Rushmore is attempting to bully me out of 100+ dollars per month or face forclosure, in either case trying to rip me off for more money than they have coming.
I ask them if they are a Debt Collectcor they said no/ recived this loan from HFC. HFC has sold this mortgage to many Co. Did not have all the info. on me but ask. Said they tried to call me but did not have my cell number. Ther was a presiden set Rushmore;did not follow it// Clark Laleland Fl.