I found this website after a on-line search for a children's pool, a birthday present for my nephew. They offered a great deal for a children's pool and I bought two online using my debit card. One for my nephew and one for my family. After I had ordered the pools, the next day I got a fraud alert from my bank and found that $200 was used without my approval by an unknown person. I had to change out my debit card because of this. I also never got a confirmation e-mail from the website and when I check my bank account I didn't have any transaction for the product.
I reached out to the company but the email I got was very confusing and that states that they are facing bankruptcy, poor management, and the covid-19 pandemic. It didn't seem very professional to me at all. I don't have any trust in this company after this e-mail and I believe that some employees decide to steal customer accounts since they were losing there job. As of now, I don't think I will be getting the product from this retailer and I am having to look elsewhere for a birthday present for my nephew. I would recommend anyone who comes across this company during an on-line search, avoid it, and go to a more reputable store.
Roxykidsy Reviews
I found this website after a on-line search for a children's pool, a birthday present for my nephew. They offered a great deal for a children's pool and I bought two online using my debit card. One for my nephew and one for my family. After I had ordered the pools, the next day I got a fraud alert from my bank and found that $200 was used without my approval by an unknown person. I had to change out my debit card because of this. I also never got a confirmation e-mail from the website and when I check my bank account I didn't have any transaction for the product.
I reached out to the company but the email I got was very confusing and that states that they are facing bankruptcy, poor management, and the covid-19 pandemic. It didn't seem very professional to me at all. I don't have any trust in this company after this e-mail and I believe that some employees decide to steal customer accounts since they were losing there job. As of now, I don't think I will be getting the product from this retailer and I am having to look elsewhere for a birthday present for my nephew. I would recommend anyone who comes across this company during an on-line search, avoid it, and go to a more reputable store.