Can you help me with this? I went into the store to return items I bought a week before from the store. They cost $25. They offered me $4. They said without a receipt we have to give you the lowest amount. So I showed them the transaction on my phone. The rep called the manager. The manager tried walking her through the transaction to find it. The rep couldn't figure it out. Marie admitted this to me. So they said they only could give me $4. I bought these from the store a week ago. Still brand new with transaction from bank. I was so annoyed I went and got $23 worth of stuff. I left my items and said just exchange them out. You have the transaction number. Now I'm getting charged with stealing. I would never steal from anyone. If they do this to me then they do this to thousands of people. It isn't right. I was wrong walking out of the store. I wasn't taking $4 for items I bought a week before. Now I have to go to court on 5/15. They will charge me. I don't break laws.
Before I headed over to the Ross Dress For Less store located at: 1839 South La Cienega Boulevard, Los Angeles, California 90035, I checked online to make sure that I can still get there before they closed which was at 11:30 P.M. back on Thursday, November 30, 2017. Furthermore, I took a bus and walked and still made it to their front doors by exactly 11:23 P.M. Sadly, their store manager and/or whoever works there purposely and deliberately locked the doors way before closing time and when I knocked on the doors, the blond girl who was working there at that time Refused To Acknowledge My Knocking and even when I called up their phone number of: 310-815-1822 to speak with someone, she heard the phone ring and Completely Ignored It as well! I am so sick of the abuse coming from Ross Store Employees; especially this one. I am Definitely Not Shopping At This Ross Dress For Less store anymore! Thank you. Sincerely yours, Howard Paul Shore Angry And Upset Ross Dress For Less Customer /HPS
I've been shopping at Ross for a decade or so. I love their prices and great finds. Every department has something for me. Jus about every thing in my home is from Ross. I'm no thief, I'm clean, I wouldn't rerun a used iten anywhere. I purchased a set of 2 bras. I went home brought the bag inside and set in my bedroom. I didn't open anything until late to try it on. Their policy is you can't try on lingerie not sure why because you can take it home try it on and bring it back of your not satisfied with it. Well I didn't try it on because I know there policy all tickets must be attached if you decide to return it. I the mist of releasing one of the little attached clear thingys, is when I noticed the ticket not attached, I stopled and immediatwly6begain looking for it. I did not try it on. Now at this point is where I'm like ok I don't want it because something isn't right. I continued to try the other bra I had purchased it fit perfect. As I inspected the untried on bra I noticed it was a push up. My breat areally decent enough size that I don't where push ups. So I definitely wanot to return and get a refund. However knowing their.policy they won't (maybe they will) give me one. I also noticed the bag has a tear in it the size of a ticket that.may have tore the bag. I don't have time in the morning to to go there and investigate the parking lot or have them run the video back to see what could have happened. Wit that being said, if they allow you to take it home and try on why not allow consumers to avoid mishaps such as this. Not every one is trying to rip them off. S*** happens such as this and then they force.you to keep an item you can not use. And if I had the ticket and retured this still is a waste of time, when I could have easily tried it on in the store and avoid another trip.yeah yeah shop somewhere else whatever . They may need to rethink this do not try on bras in the store, due to mishaps such as mine and others . That's not really customer friendly shopping . In my opinion thanks for listening. I did also email them explaining what possibly occurred hopefully they refund me, but I doubt it or hopefully take it back and at lease give me store credit for it, which I really want a refund.
Ross Stores, Inc. Reviews
Can you help me with this? I went into the store to return items I bought a week before from the store. They cost $25. They offered me $4. They said without a receipt we have to give you the lowest amount. So I showed them the transaction on my phone. The rep called the manager. The manager tried walking her through the transaction to find it. The rep couldn't figure it out. Marie admitted this to me. So they said they only could give me $4. I bought these from the store a week ago. Still brand new with transaction from bank. I was so annoyed I went and got $23 worth of stuff. I left my items and said just exchange them out. You have the transaction number. Now I'm getting charged with stealing. I would never steal from anyone. If they do this to me then they do this to thousands of people. It isn't right. I was wrong walking out of the store. I wasn't taking $4 for items I bought a week before. Now I have to go to court on 5/15. They will charge me. I don't break laws.
Very Angry, Disappointed And Upset!
Before I headed over to the Ross Dress For Less store located at: 1839 South La Cienega Boulevard, Los Angeles, California 90035, I checked online to make sure that I can still get there before they closed which was at 11:30 P.M. back on Thursday, November 30, 2017. Furthermore, I took a bus and walked and still made it to their front doors by exactly 11:23 P.M. Sadly, their store manager and/or whoever works there purposely and deliberately locked the doors way before closing time and when I knocked on the doors, the blond girl who was working there at that time Refused To Acknowledge My Knocking and even when I called up their phone number of: 310-815-1822 to speak with someone, she heard the phone ring and Completely Ignored It as well! I am so sick of the abuse coming from Ross Store Employees; especially this one. I am Definitely Not Shopping At This Ross Dress For Less store anymore! Thank you. Sincerely yours, Howard Paul Shore Angry And Upset Ross Dress For Less Customer /HPS
I've been shopping at Ross for a decade or so. I love their prices and great finds. Every department has something for me. Jus about every thing in my home is from Ross. I'm no thief, I'm clean, I wouldn't rerun a used iten anywhere. I purchased a set of 2 bras. I went home brought the bag inside and set in my bedroom. I didn't open anything until late to try it on. Their policy is you can't try on lingerie not sure why because you can take it home try it on and bring it back of your not satisfied with it. Well I didn't try it on because I know there policy all tickets must be attached if you decide to return it. I the mist of releasing one of the little attached clear thingys, is when I noticed the ticket not attached, I stopled and immediatwly6begain looking for it. I did not try it on. Now at this point is where I'm like ok I don't want it because something isn't right. I continued to try the other bra I had purchased it fit perfect. As I inspected the untried on bra I noticed it was a push up. My breat areally decent enough size that I don't where push ups. So I definitely wanot to return and get a refund. However knowing their.policy they won't (maybe they will) give me one. I also noticed the bag has a tear in it the size of a ticket that.may have tore the bag. I don't have time in the morning to to go there and investigate the parking lot or have them run the video back to see what could have happened. Wit that being said, if they allow you to take it home and try on why not allow consumers to avoid mishaps such as this. Not every one is trying to rip them off. S*** happens such as this and then they force.you to keep an item you can not use. And if I had the ticket and retured this still is a waste of time, when I could have easily tried it on in the store and avoid another trip.yeah yeah shop somewhere else whatever . They may need to rethink this do not try on bras in the store, due to mishaps such as mine and others . That's not really customer friendly shopping . In my opinion thanks for listening. I did also email them explaining what possibly occurred hopefully they refund me, but I doubt it or hopefully take it back and at lease give me store credit for it, which I really want a refund.