Ordered 2xs from website. Second order came first. I ordered according to size chart on website and the item did not fit. They tried to give a discount on next item instead of refunding or exchanging. So I advised I wanted a refund on the items not shipped. They advised it would be $3/item. I agreeded. I got no answer or refund. I created two more ticket asking for refund with no response. Then they shipped the items anyways. I tried to create a new ticket and it would not let me. I wish I could sue them for their poor website and customer service.
My name is helen robinson i live at 49 A Hanover street Pemeberton, NJ. On february 29,th 2016 i placed an online order wth a Visa gift card (Netspend) and placed an order from Rosewe i purchased two jumpers and also paid $10.99 for 1-4 day shipping and its now March 23, 2016 and my order is still in processing. Rosewe will not give me a refund and keep giving me a ru around. i called netspend which is the company for visa gift card and i filed a dispute for a refund and they are giving me a run around. I just want my money totalling $63.66 and its a joke!!! please help me!!!
I ordered clothing from this company on two different days, both items were supposed to be shipped out within 24 hours of the order; the second set of clothing was shipped out with in the 24 hr window however the set of clothing that I ordered first was not shipped out until two weeks later and it was only shipped out after I requested a refund. I received my items and the items looked nothing like what was advertised online and I've been battling with this company to receive a refund and they have told me to "give away the items" they even told me "it is normal for orders to not look like what we advertise". These people are complete scammers.
Ordered $100 worth of clothing 2 months ago, and have yet to receive my merchandise. I've filed numerous complaints on their site, yet no response from them. I should have read reviews beforehand, but I didnt. If I had done so, I would have seen the thousands of people who are in the same boat I'm in. It's to the point now that I want my money back. Screw them and their merchandise.
After constantly seeing attractive items pop up on Facebook for this company, I ordered 2 items totally $50+ on Feb. 18, 2016. With the very long delivery time and reading reviews online, I became quite concerned that this company might be a scam. I received my order today, March 11, 2016. I am beyond disgusted and enraged by the items that were sent to me. The items sent were 2 entirely different items, different colors, and different sizes from what I ordered. Additionally, these items are of a quality that I can only liken to 'Dollar Store' clothing quality. No disrespect intended to dollar stores, but I did not pay a dollar for what I ordered, and am enraged. It is almost as though they decided randomly what to send and when to send it, with no reference whatsoever to what I ordered. This is a sad state of affairs that such companies are allowed to commerce internationally. It is disgraceful. I do not want to think the worst of dealing with Chinese companies, but when examples such as this become the norm, I am understandably cautious. Something desperately needs to be done.
I ordered a pair of pants from this company and received order confirmation and the money is taken from my account yet no word on shipment and as of today still the pants are unshipped.
RoseWe.com Reviews
Ordered 2xs from website. Second order came first. I ordered according to size chart on website and the item did not fit. They tried to give a discount on next item instead of refunding or exchanging. So I advised I wanted a refund on the items not shipped. They advised it would be $3/item. I agreeded. I got no answer or refund. I created two more ticket asking for refund with no response. Then they shipped the items anyways. I tried to create a new ticket and it would not let me. I wish I could sue them for their poor website and customer service.
My name is helen robinson i live at 49 A Hanover street Pemeberton, NJ. On february 29,th 2016 i placed an online order wth a Visa gift card (Netspend) and placed an order from Rosewe i purchased two jumpers and also paid $10.99 for 1-4 day shipping and its now March 23, 2016 and my order is still in processing. Rosewe will not give me a refund and keep giving me a ru around. i called netspend which is the company for visa gift card and i filed a dispute for a refund and they are giving me a run around. I just want my money totalling $63.66 and its a joke!!! please help me!!!
I ordered clothing from this company on two different days, both items were supposed to be shipped out within 24 hours of the order; the second set of clothing was shipped out with in the 24 hr window however the set of clothing that I ordered first was not shipped out until two weeks later and it was only shipped out after I requested a refund. I received my items and the items looked nothing like what was advertised online and I've been battling with this company to receive a refund and they have told me to "give away the items" they even told me "it is normal for orders to not look like what we advertise". These people are complete scammers.
Ordered $100 worth of clothing 2 months ago, and have yet to receive my merchandise. I've filed numerous complaints on their site, yet no response from them. I should have read reviews beforehand, but I didnt. If I had done so, I would have seen the thousands of people who are in the same boat I'm in. It's to the point now that I want my money back. Screw them and their merchandise.
After constantly seeing attractive items pop up on Facebook for this company, I ordered 2 items totally $50+ on Feb. 18, 2016. With the very long delivery time and reading reviews online, I became quite concerned that this company might be a scam. I received my order today, March 11, 2016. I am beyond disgusted and enraged by the items that were sent to me. The items sent were 2 entirely different items, different colors, and different sizes from what I ordered. Additionally, these items are of a quality that I can only liken to 'Dollar Store' clothing quality. No disrespect intended to dollar stores, but I did not pay a dollar for what I ordered, and am enraged. It is almost as though they decided randomly what to send and when to send it, with no reference whatsoever to what I ordered. This is a sad state of affairs that such companies are allowed to commerce internationally. It is disgraceful. I do not want to think the worst of dealing with Chinese companies, but when examples such as this become the norm, I am understandably cautious. Something desperately needs to be done.
Order R160228091147161o : paid unshipped
I ordered a pair of pants from this company and received order confirmation and the money is taken from my account yet no word on shipment and as of today still the pants are unshipped.