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report scamCountry | United Kingdom |
State | England |
City | High Wycombe |
Address | G34 Stokenchurch Business Park Ibstone Road Stokenchurch, |
Website | https://roselinlin.com |
Roselinlin Reviews
I cannot believe i was actually scammed. All clothing from this store came in wrong sizes, with different fabric from what presented on website and different colors.
When i asked for refund they offered 15% cash refund for self-alteration!!! after sending it back or pay for china's return with custom fees.
This is the worst company ever. I purchased six items in July. It is now September. I received four of the items. One item was not as described.
I have emailed company numerous times about my issues and have not received a reply. Do not buy from Roselinlin.
I purchased clothing from Roselinlin. The clothing took an extraordinary length of time to arrive. Some items came individually some arrived together. None of the items was as described. Shoes that were described as leather are plastic. Shoes that were described as a specific brand are not.
None of the pieces fit properly and I want to return them. I followed the directions on the website to return them within the specified time. I received no response so I emailed the company again and they refuse to provide me with a mailing label or instructions for returning the items. I've been ripped off $156.00
This company sent out smalls that are actually large to extra large sizes. The material is horrible and the do not look like the pictures on their website. Told me to pay to send back items for a refund. The order total was $101 and return shipping is $100. Their website on whois.com states they are in Arizona, totally untrue!!!
I'd purchased several items of Women's clothes & jewelry, totaling $108.82 on my debit card, Order # LEASUR33020, from this on-line retailer on May 11, 2020.
Bank of America successfully negotiated the payment of $108.82 on May 12, 2020.
Having researched & secured Logistics Tracking #4201121692612927005430000010691119, I sent ROSELINLIN an email inquiry to follow up where my items were & when Icould expect them on. I also warned them I would report them as FRAUD on June 18, 2020.
I received a cursory response to my email, stating that ROSELINLIN's processing time was "...3 to 5 business days" on June 18, 2020
I received another email from ROSELINLIN, stating "...your items were shipped on June 5, 2020 and are still in transit due to COVID-19. Please be patient" on June 19, 2020
I Googled the Better Business Bureau for ROSELINLIN & found no information for their address in the United Kingdom. Instead, I found this information here in the U.S.:
ROSELINLIN PO BOX 1169 Montore Township NJ 08891 (ALSO PO BOXES 42 & 1008) & ROSELINLIN 1100 Cranbury So. Monroe Township NJ 08831 # 302-336-8395, today June 23, 2020.
I AM SICK that I didn't check out this online retailer before I tried to bought anything from them!
I orderd 5 items and they took the money same day i orderd $106.70 this was two months ago well im still waiting and waiting and waiting then it dawn to me that this website is a scam first they have only a email no customer service phone then once again i email i have yet to get any kind of responce NOTHING WHAT CAN I DO TO GET MY MONEY BACK AND SHUT THIS WEBSITE ROSELINLIN.COM DOWN DOWN DOWN.. PLS HELP
7pm
Order 3 clothing items and a bracelet ! Pants were sooo big sizes are not what they stayed in their size chart ! Bracelet broke after 2 days of wearing it ! Other items were nothing like the pictures ! Have sent 7 emails so far with no email back !!! I’ve done everything they asked and no response yet !!! I need a phone number !! Would never order from this company again !! Kim
I ordered 3 items from this company. Att he time, all 3 were in stock. I was then informed that the shoes were out of stock and if I wanted a FULL refund to let them know. I did and did not receive the full purchase price. The dresses ordered arrived in 2 separate shipments, neither dress was sized properly or very well made.
I followed the return instructions included to the letter. It took 5 emails to get a response and was then told that they needed more information and that returns were in China. If I wanted a refund it would involve shipping, customs, and return charges or they would give me a cash refund of 15% of my purchase. I'll never order from Roselinlin and neither should you.
Ordered dresses/jewlery. Looked good online. The dresses were made with inferior fabric, NOT cotton. Colors were muted, not sharp like the picture. Clearly copies. Dress sent in wrong color; jewlery broken,dresses did not fit.