Gave them $1000 deposit on a fifth wheel the verbal agreement they would fix reasonable things we found on the walk through later. Showed up for the walk through and the water wasn't hooked up for us to test the sink or shower so we created a list of some other minor things for them to fix before the final walk through. Luckily we did not give them the final payment like they were expecting.
When we did show up for the final the sink was leaking and when we asked them to fix it they became irate and said they had fixed enough things and we could take it or lose our deposit. We got our salesman and he started in on a big sob story that he wasn't making any money on the deal and his manager was done making any more concessions.
When we showed how bad the leak was and reminded him of the promises he made during the deal he went to go talk to his manager. In the meantime we discovered a slide out that was leaking from the rainstorm just before we got there. Once we showed him that he agreed we should walk away and he was going to get us our deposit back. He took my card and gave me a refund receipt and we left. That was 5 pm on a Monday and the trailer was back up on their website by 10 am the next morning for $2000 more than originally listed and under a model number that we could not find existing for the brand and with no pictures. I am sick that someone else might buy this thing as represented.
Now it appears they cancelled the refund and I have to dispute the charge. It was the single most worst experience I have ever had with salespeople. They created smoke and mirrors at every turn and lied to our faces.
Ron Hoover Companies, Inc. Reviews
Gave them $1000 deposit on a fifth wheel the verbal agreement they would fix reasonable things we found on the walk through later. Showed up for the walk through and the water wasn't hooked up for us to test the sink or shower so we created a list of some other minor things for them to fix before the final walk through. Luckily we did not give them the final payment like they were expecting.
When we did show up for the final the sink was leaking and when we asked them to fix it they became irate and said they had fixed enough things and we could take it or lose our deposit. We got our salesman and he started in on a big sob story that he wasn't making any money on the deal and his manager was done making any more concessions.
When we showed how bad the leak was and reminded him of the promises he made during the deal he went to go talk to his manager. In the meantime we discovered a slide out that was leaking from the rainstorm just before we got there. Once we showed him that he agreed we should walk away and he was going to get us our deposit back. He took my card and gave me a refund receipt and we left. That was 5 pm on a Monday and the trailer was back up on their website by 10 am the next morning for $2000 more than originally listed and under a model number that we could not find existing for the brand and with no pictures. I am sick that someone else might buy this thing as represented.
Now it appears they cancelled the refund and I have to dispute the charge. It was the single most worst experience I have ever had with salespeople. They created smoke and mirrors at every turn and lied to our faces.