My brother recently passed away very suddenly and tragically. The family chose to have him cremated and to have a small private visitation so that his loved ones could pray over his body. My mother went down to the funeral home several days before the cremation was to be done and brought a written list of instructions including that the family should be contacted so that they could come to the crematorium. This was not done, instead my father got a call saying that he could come pick up his son's ashes. My father and mother were never given the opportunity to say goodbye. We were robbed of our closure... to make matters worse I called and spoke to the funeral home director by the name of Mike and he was very rude and dismissive and hung up on me and refuses to return any other calls. He would not even apologize for the mistake.
Roller-Mc Nutt Funeral Home Reviews
My brother recently passed away very suddenly and tragically. The family chose to have him cremated and to have a small private visitation so that his loved ones could pray over his body. My mother went down to the funeral home several days before the cremation was to be done and brought a written list of instructions including that the family should be contacted so that they could come to the crematorium. This was not done, instead my father got a call saying that he could come pick up his son's ashes. My father and mother were never given the opportunity to say goodbye. We were robbed of our closure... to make matters worse I called and spoke to the funeral home director by the name of Mike and he was very rude and dismissive and hung up on me and refuses to return any other calls. He would not even apologize for the mistake.