When I contracted with Rodney Dean The Fence man, there were 2 requirements to the install. First, I wanted the top rail of the fence lined up to the same height as the neighbor’s fence. Second, I wanted NON keyed gate latches as I know from experience that locking latches corrode and become unusable.
My first clue that something might have been problematic was when he “forgot” to bring me licensing, insurance, bonding and materials information at contract signing. He represented that he and his crew were fully insured. He represented that he was using virgin vinyl fencing instead of the cheap Chinese material sold at the big box stores.
But, being a trusting soul, I gave him a 50% deposit towards materials purchase.
I knew I had made a bad decision when his crew shows up and the lead crew member is collecting information from their ID’s! None of them spoke English and it was clear to me that these were day laborers. Clearly they were NOT insured and if any of them had injured themselves on the job, I would HAVE LIABILITY. Rodney Deane The Fence man was there for a few minutes to get them started and again, he “forgot” the information I had asked for but promised to bring it before the job was complete. I reminded him about the 2 requirements of the job and I told the lead crew member about the fence height. He nodded approvingly and I left to run errands.
At this point I was boxed in. They already had ½ my money and I couldn’t stop the job. I crossed my fingers and hoped for the best.
When I returned at the end of the day, the BOTTOM rail was set parallel to the ground contrary to my instructions and the gate latch was of the locking variety! Clearly Mr. Team leader couldn’t understand English either and the Boss was not around to supervise the job.
I called Rodney Dean The Fence Man who tried to tell me that they usually set the bottom rails parallel to the ground and the “crew” must have forgotten. They returned, same day and raised the fence. Rodney Dean The Fence Man told me that he couldn’t change out the gate latch for the correct type because the screw patterns were different and the other screw holes would be visible.
At this point, instead of insisting that he replace the post and gate where the screw holes would show, I just swallowed my frustration and called it a day.
A few days later, the fence starts sagging because when they raised the fence, they didn’t dig up any posts, they just “pulled” them up creating an air pocket in the concrete. The posts eventually sagged under the weight of the fence. I know this because they DAMAGED the bottom of the fence with the tool or 2x4 they used to try and raise the post! See the picture.
For 45 days I called, emailed and texted Rodney The Fence Man and the only time I could get a response is when I threatened to write up a negative review. He had stalled me several times. It was always “next week”. I have truck problems, I have a family problems, I have scheduling problems. When I finally told him I would write the review if he didn’t show up Saturday (after he told me it would be done that week), he said if I write the review, he’ll never show up.
So, I started writing the review, it took me another week to do it because I was busy. Can you believe that even in THAT extra week, he never showed up? I could.
Don’t use this guy. Whatever small amount of money you save by using a legitimate fence company, you will regret it. He has no business location; the address he uses is a relative’s house. He operates out of his trucks and has multiple negative reviews that I didn’t see when I was looking.
Rodney Dean The Fenceman Reviews
Don’t say I didn’t warn you….
When I contracted with Rodney Dean The Fence man, there were 2 requirements to the install. First, I wanted the top rail of the fence lined up to the same height as the neighbor’s fence. Second, I wanted NON keyed gate latches as I know from experience that locking latches corrode and become unusable.
My first clue that something might have been problematic was when he “forgot” to bring me licensing, insurance, bonding and materials information at contract signing. He represented that he and his crew were fully insured. He represented that he was using virgin vinyl fencing instead of the cheap Chinese material sold at the big box stores.
But, being a trusting soul, I gave him a 50% deposit towards materials purchase.
I knew I had made a bad decision when his crew shows up and the lead crew member is collecting information from their ID’s! None of them spoke English and it was clear to me that these were day laborers. Clearly they were NOT insured and if any of them had injured themselves on the job, I would HAVE LIABILITY. Rodney Deane The Fence man was there for a few minutes to get them started and again, he “forgot” the information I had asked for but promised to bring it before the job was complete. I reminded him about the 2 requirements of the job and I told the lead crew member about the fence height. He nodded approvingly and I left to run errands.
At this point I was boxed in. They already had ½ my money and I couldn’t stop the job. I crossed my fingers and hoped for the best.
When I returned at the end of the day, the BOTTOM rail was set parallel to the ground contrary to my instructions and the gate latch was of the locking variety! Clearly Mr. Team leader couldn’t understand English either and the Boss was not around to supervise the job.
I called Rodney Dean The Fence Man who tried to tell me that they usually set the bottom rails parallel to the ground and the “crew” must have forgotten. They returned, same day and raised the fence. Rodney Dean The Fence Man told me that he couldn’t change out the gate latch for the correct type because the screw patterns were different and the other screw holes would be visible.
At this point, instead of insisting that he replace the post and gate where the screw holes would show, I just swallowed my frustration and called it a day.
A few days later, the fence starts sagging because when they raised the fence, they didn’t dig up any posts, they just “pulled” them up creating an air pocket in the concrete. The posts eventually sagged under the weight of the fence. I know this because they DAMAGED the bottom of the fence with the tool or 2x4 they used to try and raise the post! See the picture.
For 45 days I called, emailed and texted Rodney The Fence Man and the only time I could get a response is when I threatened to write up a negative review. He had stalled me several times. It was always “next week”. I have truck problems, I have a family problems, I have scheduling problems. When I finally told him I would write the review if he didn’t show up Saturday (after he told me it would be done that week), he said if I write the review, he’ll never show up.
So, I started writing the review, it took me another week to do it because I was busy. Can you believe that even in THAT extra week, he never showed up? I could.
Don’t use this guy. Whatever small amount of money you save by using a legitimate fence company, you will regret it. He has no business location; the address he uses is a relative’s house. He operates out of his trucks and has multiple negative reviews that I didn’t see when I was looking.
Don’t say I didn’t warn you.