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Rodan and Fields


Country United States
State Alabama
Website https://www.rodanandfields.com/

Rodan and Fields Reviews

  • Dec 7, 2016

Fraudulent credit card charges from Rodan and Fields

I hadn't even heard of this company and had nothing to do with them. I looked them up after seeing a fraudulent charge on my credit card for $187 change. Am disputing the charge through the credit card company but wanted to post this out there for people to take a close look at their credit card statements. This company seems to be out to scam people.

  • Mar 9, 2016

RODAN FIELDS.. Bought couple products to try them. Said it would be 220 but once received the rep added a $20 Preferred customer fee which I kne nothing about so total was &250. The products were terrible and did not do what was explained to me. Then couple weeks later received an email stating that I would be receiving another shipment in 2 weeks that would have been charged to my credit card. So the rep signed me up with monthly shipping of the same products WHICH I KNEW NOTHING ABOUT. Then tried calling RODAN Fields to cancel but was on hold for 20 minutes so hung up. Then I called my credit card company to cancel my card so I would not receive anymore products. Contacted the rep whom I bought from. She said oh well you can just send them back no worries have great return policy. Really?? So I am suppose to drive to post office and pay $12 dollars to ship back and wait couple weeks to get my money back (read many sites some don't get money back and lots of complaints of RODAN fields telling them they never received it and I suppose to wait on the phone for them for over 20 minutes for something I never ordered it wanted in the first place So I am boxing up what I have cause it only been month and sending it back and I will report how the process goes. So anyone who orderes better make sure that you are not set up on reoccurring monthly deliveries without telling customer first. Also resesrch the net. They have thousands of complaints. Also found out RODAN fields first started to sell these products in store but no success so now use Pyramid scheme for others to sell. Rep get points for signing up people on preferred customer ( ding she signed me up without telling me). Get points for recruiting others to sell for her ( ding pyramid scheme ). Whole process is scam and shady practice. Like I said I am returning it and after a week if I do not get my money back I will file dispute with my credit card company cause I have all emails verifying to cancel, sending back etc. beware. Going back to my Neostrata products which I buy at Sephora and these products ARE sold in local dermatologist doctors office.

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