I requested an estimate to repair several heating units. I met with their rep and showed them the specific items that needed replacement; they subsequently tried to slam me with a bill for a diagnosis fee, which was unwarrented because they did not disclose upfront, they were provided the exact scope for a proposal, and they did not inspect the equipment (did not open any of the panels up). They would not provide a written proposal for contract. After writing a negative review on Yelp, their owner harrassed and threatened the consumer. They were dishonest in their dealings.
Rocklin Heating & Air Reviews
I requested an estimate to repair several heating units. I met with their rep and showed them the specific items that needed replacement; they subsequently tried to slam me with a bill for a diagnosis fee, which was unwarrented because they did not disclose upfront, they were provided the exact scope for a proposal, and they did not inspect the equipment (did not open any of the panels up). They would not provide a written proposal for contract. After writing a negative review on Yelp, their owner harrassed and threatened the consumer. They were dishonest in their dealings.