I am writing to file a formal complaint against RK Autowerks for failure to pay $6500 as agreed upon for the return of automotive parts, two turbos, and the engine core from a 2017 BMW M6.*
I purchased a BMW M6 Motor, referred to as a Forged S63tu, from R K Autowerks for $32,073 on December 12, 2022, which was shipped to Four Arrows for installation. As agreed upon, R K Autowerks was to purchase shipping and insurance both ways and, in this case, chose Global Logistics. Upon completion, the original engine core and two turbos were packaged correctly and shipped to R K Autowerks. Per RK Autowerks policy, $2500 would be refunded for the turbos, and up to $4000 could be refunded for the core.
RK Autowerks indicates the box containing the engine and turbos arrived on 05/15/23 upside down and damaged and that the turbos were missing. R K Autowerks claims to have emailed me requesting I file a claim. Forensic research of my email going back to 2015 indicates I did not receive that email.
RK Autowerks asserts it was my responsibility to file the claim, and it was too late due to my failure to respond to the email. This is incorrect; the contract exists between RK Autowerks and Echo Global Logistics, and it was their responsibility to file. RK Autowerks also provided no documentation showing an inability to file due to time passing.
One: It was RK Autowerks' responsibility to pay for shipping and insurance. Two: Four Arrows safely packaged the turbos and core upon shipment. Three: RK Autowerks was aware that the turbo should have been in the container, as evidenced by their request I file an insurance claim. Four: the container arrived damaged, as documented by RK Autowerks. Five: It was RK Autowerks' responsibility to promptly file a claim with Echo Global Logistics upon receipt of the damaged package. Six: RK Autowerks is responsible for promptly refunding the $6500, as agreed upon.
I attempted to reach Razza Kalid, the owner, directly by restricted delivery certified mail. I received a response from Mike Dominski from [email protected]. The response was the same as before, denying liability.
RK Autowerks, LLC Reviews
I am writing to file a formal complaint against RK Autowerks for failure to pay $6500 as agreed upon for the return of automotive parts, two turbos, and the engine core from a 2017 BMW M6.*
I purchased a BMW M6 Motor, referred to as a Forged S63tu, from R K Autowerks for $32,073 on December 12, 2022, which was shipped to Four Arrows for installation. As agreed upon, R K Autowerks was to purchase shipping and insurance both ways and, in this case, chose Global Logistics. Upon completion, the original engine core and two turbos were packaged correctly and shipped to R K Autowerks. Per RK Autowerks policy, $2500 would be refunded for the turbos, and up to $4000 could be refunded for the core.
RK Autowerks indicates the box containing the engine and turbos arrived on 05/15/23 upside down and damaged and that the turbos were missing. R K Autowerks claims to have emailed me requesting I file a claim. Forensic research of my email going back to 2015 indicates I did not receive that email.
RK Autowerks asserts it was my responsibility to file the claim, and it was too late due to my failure to respond to the email. This is incorrect; the contract exists between RK Autowerks and Echo Global Logistics, and it was their responsibility to file. RK Autowerks also provided no documentation showing an inability to file due to time passing.
One: It was RK Autowerks' responsibility to pay for shipping and insurance. Two: Four Arrows safely packaged the turbos and core upon shipment. Three: RK Autowerks was aware that the turbo should have been in the container, as evidenced by their request I file an insurance claim. Four: the container arrived damaged, as documented by RK Autowerks. Five: It was RK Autowerks' responsibility to promptly file a claim with Echo Global Logistics upon receipt of the damaged package. Six: RK Autowerks is responsible for promptly refunding the $6500, as agreed upon.
I attempted to reach Razza Kalid, the owner, directly by restricted delivery certified mail. I received a response from Mike Dominski from [email protected]. The response was the same as before, denying liability.