Richie Bros sells equipment as-is but they hide known issues and charge very high fees for junk equipment. I purchased Bobcat that was running but when I got there day later it won't start. Not only would they not help getting it started, they charged me to buy it and when I just said sell it, they charged me again. They have no compassion - I would never trust anything they said or do. Do Not buy stuff from this company.
I placed my Reefer 53' trailer to be sold at the Ritchie bros auction located in Longmont, CO for the auction held on August 4th, 2016. The trailer was auctioned off and I watched as an online bidder purchased the trailer for $10,000 USD that Thursday. The next day (08/05/2016) I received an email with the summary of the sale stating the unit sold for $0.00. When I checked the email it was already to late to contact the auction as it was late on a Friday, so I called on Monday August 8th to see what happened and the first lady indicated she saw the same thing and transferred me to Brittany in customer service which told me she would research the issue and call me back. Once Brittany called me back she advised me the seller made a mistake and didn't mean to purchase my equipment and therefore retracted his bid, which is cleary stated on Ricthie Bros website that for no reason can an online bidder withdraw a bid, so how was this possible? So I was advised to contact my account representative Travis which conveniently is on vacation and his boss is also unavailable.
So I contacted the location again and was transferred yet to another lady that said this perticular buyer was a no deposit required buyer and that there was no damages available to me for the huge inconvenience this has caused my company. So as of now I have heard multiple apologies and my trailer is sitting at Ritchie bros in Longmont, CO and as the seller I am the only one paying the price for nothing I did wrong and I want damages due to me for the breach of contract.
I purchased a new and unused Wildkat Skidsteer Backhoe attachment from the Ritchie Bros Auction online. Mid-State Equipment manufactures these Backhoe attachments only for sale to Ritchie Bros Auctions. These are not sold retail by Mid-State Equipment with the other Wildkat Attachments that they do sell publicly.
The very first time I tried to use this backhoe attachment was in my yard, no rocks! The bucket colapsed. Please look at the pictures and see how this is a very thin double wall metal. Nothing like any other equopment bucket I have ever seen.
Obviously this item cannot be used to dig, which makes it absolutely useless. Ritchie Bros company stance is that all items are as is where is no warranty. I completely understand that, however if it were sold as a skid steer attachment with cyliner not as a backhoe.
They will not refund, they will not replace the bucket, they will not help.
Do not waste your money or time buying items like this from Ritchie Bros Auctions.
Ritchie Bros. Reviews
Took my money and then re-auctioned the following items. I did not receive the items but I sure f*ing paid for them:
6287826 (IMC Networks iMediaChassis/6-2AC Power Modules S/N: Seller Ref# W25G1V13056605 ECCN: EAR99 Total: $289.63
6315011 (41) Pairs of Cold Weather Boots S/N: Seller Ref#: SZP1992026F005 ECCN: EAR99 Total: $635.91
Total: $925.54
Rip off the little people.
Richie Bros sells equipment as-is but they hide known issues and charge very high fees for junk equipment. I purchased Bobcat that was running but when I got there day later it won't start. Not only would they not help getting it started, they charged me to buy it and when I just said sell it, they charged me again. They have no compassion - I would never trust anything they said or do. Do Not buy stuff from this company.
I placed my Reefer 53' trailer to be sold at the Ritchie bros auction located in Longmont, CO for the auction held on August 4th, 2016. The trailer was auctioned off and I watched as an online bidder purchased the trailer for $10,000 USD that Thursday. The next day (08/05/2016) I received an email with the summary of the sale stating the unit sold for $0.00. When I checked the email it was already to late to contact the auction as it was late on a Friday, so I called on Monday August 8th to see what happened and the first lady indicated she saw the same thing and transferred me to Brittany in customer service which told me she would research the issue and call me back. Once Brittany called me back she advised me the seller made a mistake and didn't mean to purchase my equipment and therefore retracted his bid, which is cleary stated on Ricthie Bros website that for no reason can an online bidder withdraw a bid, so how was this possible? So I was advised to contact my account representative Travis which conveniently is on vacation and his boss is also unavailable.
So I contacted the location again and was transferred yet to another lady that said this perticular buyer was a no deposit required buyer and that there was no damages available to me for the huge inconvenience this has caused my company. So as of now I have heard multiple apologies and my trailer is sitting at Ritchie bros in Longmont, CO and as the seller I am the only one paying the price for nothing I did wrong and I want damages due to me for the breach of contract.
I purchased a new and unused Wildkat Skidsteer Backhoe attachment from the Ritchie Bros Auction online. Mid-State Equipment manufactures these Backhoe attachments only for sale to Ritchie Bros Auctions. These are not sold retail by Mid-State Equipment with the other Wildkat Attachments that they do sell publicly.
The very first time I tried to use this backhoe attachment was in my yard, no rocks! The bucket colapsed. Please look at the pictures and see how this is a very thin double wall metal. Nothing like any other equopment bucket I have ever seen.
Obviously this item cannot be used to dig, which makes it absolutely useless. Ritchie Bros company stance is that all items are as is where is no warranty. I completely understand that, however if it were sold as a skid steer attachment with cyliner not as a backhoe.
They will not refund, they will not replace the bucket, they will not help.
Do not waste your money or time buying items like this from Ritchie Bros Auctions.