First I received some "miracle eye cream" so I sent an email to the customer service to inform them I didn't order or join a club or anything like that so why did I get this(?). After no reply to my where do I return the package email (& get a refund for the $6 postage they charged my credit card. I got their phone number from my bank statement. Then came another box that made me check my bank statement again and sure enough, another $6 charge for postage. So another call where I was told to return the unopened package for the postage refund, seriously they were charging me $6 when I can clearly see the postage paid was .34¢! So did that. Then, being on a very tight budget, I checked my bank statement again and saw a fee for $99.98 was taken out and not my car insurance payment. I called the number and here's what happened: A very even toned voiced guy named Daniel informed me that I had joined their "watch of the month" club and I was charged the $99.98 a month(!) membership fee. After I assured him I did not join any club so please reimburse me the money, he said my trial period had expired so he couldn't refund anything but would gladly remove all my info from their records and cancel my membership .
Now, here's where I had to get mean...I said no that was unacceptable since I didn't join any club how was I supposed to know about a time period so he could just transfer me to a supervisor. He said no, he wouldn't because I didn't qualify for a supervisor or a refund due to the trail time expiration. So after stating several more times that I never joined & wanted a supervisor only to keep getting denied I very calmly said, "So Daniel, not only are you refusing to help me but you are also denying me a supervisor after I've requested one about five times already. Is that right?" He agreed and I said,"well then you leave me no choice but to press charges against you for denying me a supervisor and then I'll be pressing charges against your company for theft of funds that I did not agree you could just go ahead and take because only an idiot would join a club to get a new cheapa** watch every month for that much money, especially when you charged me $6 for postage when the box was clearly marked .34¢! So you'll be hearing from me soon." This is when Daniel finally said to hold on and let him see what he could do. After a brief hold he came back and said he'd been authorized to refund me 50% of the amount I was charged and was that OK. I said No it's not but you go right ahead and refund the 50% and I'll call someone else to get the other 50% back. He very quickly said,"I'm refunding you 100% and you should see if within 24-48 hours." That's when my relationship with Daniel sadly came to an end.
People be-Aware...when you provide your credit card number to something like Amazon for the purchase of just one thing, just one time...they keep that info on record and that's how these other companies got it(a phone call to Amazon requesting it be removed from any/all records is what you must do or this can happen to you. Not saying Amazon gave it to them but that's where they accessed my information after I answered a quick "did you like this story" survey. 3 questions was all it took!) So when you rate an App or a story, or even answer whether or not the answer your search engine provided was "what you were looking for" that's all the slimey companies out there that prey on people who they think won't do the research to find out who they are, operate. There's a new breed of telemarketer out there folks. These are the ones who will deny you any assistance in hopes that you'll get so aggravated you'll just give up and they get a commission for being impassionate, monotones, & refuse to let you speak to anyone else who could get the impression that they can't handle the job.
My advice: Be persistent, get mean, & by all means do not let anyone make you feel like there's no other option but to pay. There's always an option even if it's to go get a friend who you know will fight the fight you are uncomfortable with and let them make the call for you.
Luckily, i have had the displeasure of discovering awful businesses like this one when i worked for a major banking company in the credit card division. I can't even count the number of members calling in, frustrated and angry, requesting to dispute charges or to inform us that companies like this one are still charging their account after multiple hours spent with the member, the bank and, if lucky, a live representative from said company. So, when i looked at my emails today, the email that had "thank you, walmart" as the heading stuck out like a sore thumb. I was in a rather cheeky mood today A result of about 4 hrs of sleep in 3 days due to a puppy who thinks he's a vampire and had to visit the vet today due to the worms he so graciously left on my bedroom floor at 2am) so i chose to play detective a. Gumshoe and see what silly offer this company was trying to snare people with. Upon opening the email, a few noticeable flags caught my attention. Now, i don't know how long this "business" has been around, technically i didn't really care, these things seem to change company names more frequently than madonna's wardrobe during her concerts. That said, i hope they are the "freshman" on campus at the prestigious wescrewyou university. If that isn't the case, well, let's just say it is a good possibility that this is only a 24 hour bug and not the kind you get hospitalized for. If that is too obscure i mean that they may not have the brain power to efficiently swindle money from good people.)
The initial flag i noticed was the lack of a recipient or summary in the "re:" space. Not a exactly a five alarm flag. As i continued to read, i noticed that they used the name mel, not my full name, and they refrained from attempting my last name. That isn't too unusual, most people see my last name and panic, as if they have forgotten the art of sounding out a word. It's actually a pretty straightforward name. Say it the way it appears, i promise there are no "silent" letters or rolls of the tongue. Apologies, i got sidetracked there. There were three discrepancies in this email that all but screamed "scammers"and "tricksters". First, it was the small grammatical error in the heading. " hi mel, need your shipping informations" yes, it was in all caps, also. Like i said, small error, but one that only a person who speaks english as a second language and marks the "i know some english" instead of "fluent" on their application. If this was the only thing wrong, i would've just chalked it up to a simple, last task of the day mistake. We have all had one of those. However, the next bit of info combined that smalls oops with two far more obvious flags. These two are something i have learned to keep my eye out for. When you look at one of these emails, take note of the use of punctuation, capital vs lower case letters and numbers replacing letters. If your email looks like this and/or takes out the o and puts the 0 Zero), then trust that company about as much as the world trusts isis. Crooked businesses use these little tricks in order to bypass any kind of filter settings or security scanners. That way they can make it into the 'inbox' instead of 'spam' or get completely rejected. If you see one or both of these in an email that looks like a reply to an email you never sent or references money, winning and/or addresses you informally My nickname and not full name), then congratulations- you are a proud recipient of yet another crappy, questionable ploy to ensnare the naive, gullible or Far more rare) trusting soul who mistook the email as a sign of much needed good luck. If you remain aware of these little flags, or anything else out of the ordinary, you will save yourself one monster of a headache and your money. The people who stand the greater risk are the older generations or the young adults. I have taken so many calls from older gentlemen or women who lived during a period of time where businesses operated with strong ethical and moral intention. The younger crowd just hasn't experienced enough of the business world to know better. When the rebuttal should clear it up. The fact that they were so unprofessional, condescending and highly defensive really caught my eyes. Anyone who has worked in any position that can be defined "customer service" knows how to handle customer complaints. It's fairly easy and very efficient.
First, apologize for the inconvenience and acknowledge it by repeating it back. Offer a solution to correct any errors and provide the correction promptly, accurately and with a smile. If necessary, inform a supervisor, so they can check in with the customer personally. When the transactions are complete, always make sure to thank them for their business and that they come back for more. This company, though, starts off by gruffly acknowledging the customer who had posted the message. Immediately, they jump right into defense mode by implying that the customer was highly mistaken. From there they pull out the god-awful politically correct reference and guide; using it to argue that they did not violate any codes of conduct. When referencing quotes from the complaint posted, you could almost physically see the sarcasm and disrespectful attitude dripping from their words. More than once, they alluded to the fact that all of the people who had complained, did so in ignorance and in error. As disgusting as this display was, i admit i chuckled a bit reading their insistence that everyone completely ignored the "rules" and fine print provided.
Sadly, this is how they found the loophole allowing them to conduct business and abuse people's trust, naivety and gullibility. As long as the rules and disclaimers are located on the page, no one stands a chance of shutting them down. These people are where defense attorneys, politicians and the sharks of society go if they can't keep up with the soulless colleagues who take great pleasure in exploiting, abusing and crushing anyone who poses a threat. All they want is to become filthy rich with the least amount of work necessary. They excel at manipulation, misrepresentation and the highly irritating art of cramming words in our mouths, unless they can simply twist our own words for their benefit. What i find funny is, the "customer" who posted the complaint, sounds suspiciously like a professional journalist who was given a few points to cover, told to act like a sympathizer and end with a positive note implying that the business is legit- but lazy and impatient people are the dissatisfied crowd. I could be a bit off-base with thinking that, but that comment was too upbeat for someone who had to wait months for the reward and far too candid with how the gift cards were set and how they had used them almost completely. All legitimate businesses are going to present themselves in a respectful, professional and educated manner. Generally, there will be a spot on the email showing a pic of a lockDisplays a secure site), the business's home base address and/or a link for you to contact them directly- from the company's website. If you don't see any of those or the return email address does not contain the business's name, delete it and move on. Pass it on, people! the only way to fight these disgusting and under-handed crooks is to inform everyone on how to identify and avoid this junk! merry christmas and have a wonderful new year!
Rewardsflow.com Reviews
First I received some "miracle eye cream" so I sent an email to the customer service to inform them I didn't order or join a club or anything like that so why did I get this(?). After no reply to my where do I return the package email (& get a refund for the $6 postage they charged my credit card. I got their phone number from my bank statement. Then came another box that made me check my bank statement again and sure enough, another $6 charge for postage. So another call where I was told to return the unopened package for the postage refund, seriously they were charging me $6 when I can clearly see the postage paid was .34¢! So did that. Then, being on a very tight budget, I checked my bank statement again and saw a fee for $99.98 was taken out and not my car insurance payment. I called the number and here's what happened: A very even toned voiced guy named Daniel informed me that I had joined their "watch of the month" club and I was charged the $99.98 a month(!) membership fee. After I assured him I did not join any club so please reimburse me the money, he said my trial period had expired so he couldn't refund anything but would gladly remove all my info from their records and cancel my membership .
Now, here's where I had to get mean...I said no that was unacceptable since I didn't join any club how was I supposed to know about a time period so he could just transfer me to a supervisor. He said no, he wouldn't because I didn't qualify for a supervisor or a refund due to the trail time expiration. So after stating several more times that I never joined & wanted a supervisor only to keep getting denied I very calmly said, "So Daniel, not only are you refusing to help me but you are also denying me a supervisor after I've requested one about five times already. Is that right?" He agreed and I said,"well then you leave me no choice but to press charges against you for denying me a supervisor and then I'll be pressing charges against your company for theft of funds that I did not agree you could just go ahead and take because only an idiot would join a club to get a new cheapa** watch every month for that much money, especially when you charged me $6 for postage when the box was clearly marked .34¢! So you'll be hearing from me soon." This is when Daniel finally said to hold on and let him see what he could do. After a brief hold he came back and said he'd been authorized to refund me 50% of the amount I was charged and was that OK. I said No it's not but you go right ahead and refund the 50% and I'll call someone else to get the other 50% back. He very quickly said,"I'm refunding you 100% and you should see if within 24-48 hours." That's when my relationship with Daniel sadly came to an end.
People be-Aware...when you provide your credit card number to something like Amazon for the purchase of just one thing, just one time...they keep that info on record and that's how these other companies got it(a phone call to Amazon requesting it be removed from any/all records is what you must do or this can happen to you. Not saying Amazon gave it to them but that's where they accessed my information after I answered a quick "did you like this story" survey. 3 questions was all it took!) So when you rate an App or a story, or even answer whether or not the answer your search engine provided was "what you were looking for" that's all the slimey companies out there that prey on people who they think won't do the research to find out who they are, operate. There's a new breed of telemarketer out there folks. These are the ones who will deny you any assistance in hopes that you'll get so aggravated you'll just give up and they get a commission for being impassionate, monotones, & refuse to let you speak to anyone else who could get the impression that they can't handle the job.
My advice: Be persistent, get mean, & by all means do not let anyone make you feel like there's no other option but to pay. There's always an option even if it's to go get a friend who you know will fight the fight you are uncomfortable with and let them make the call for you.
Luckily, i have had the displeasure of discovering awful businesses like this one when i worked for a major banking company in the credit card division. I can't even count the number of members calling in, frustrated and angry, requesting to dispute charges or to inform us that companies like this one are still charging their account after multiple hours spent with the member, the bank and, if lucky, a live representative from said company. So, when i looked at my emails today, the email that had "thank you, walmart" as the heading stuck out like a sore thumb. I was in a rather cheeky mood today A result of about 4 hrs of sleep in 3 days due to a puppy who thinks he's a vampire and had to visit the vet today due to the worms he so graciously left on my bedroom floor at 2am) so i chose to play detective a. Gumshoe and see what silly offer this company was trying to snare people with. Upon opening the email, a few noticeable flags caught my attention. Now, i don't know how long this "business" has been around, technically i didn't really care, these things seem to change company names more frequently than madonna's wardrobe during her concerts. That said, i hope they are the "freshman" on campus at the prestigious wescrewyou university. If that isn't the case, well, let's just say it is a good possibility that this is only a 24 hour bug and not the kind you get hospitalized for. If that is too obscure i mean that they may not have the brain power to efficiently swindle money from good people.)
The initial flag i noticed was the lack of a recipient or summary in the "re:" space. Not a exactly a five alarm flag. As i continued to read, i noticed that they used the name mel, not my full name, and they refrained from attempting my last name. That isn't too unusual, most people see my last name and panic, as if they have forgotten the art of sounding out a word. It's actually a pretty straightforward name. Say it the way it appears, i promise there are no "silent" letters or rolls of the tongue. Apologies, i got sidetracked there. There were three discrepancies in this email that all but screamed "scammers"and "tricksters". First, it was the small grammatical error in the heading. " hi mel, need your shipping informations" yes, it was in all caps, also. Like i said, small error, but one that only a person who speaks english as a second language and marks the "i know some english" instead of "fluent" on their application. If this was the only thing wrong, i would've just chalked it up to a simple, last task of the day mistake. We have all had one of those. However, the next bit of info combined that smalls oops with two far more obvious flags. These two are something i have learned to keep my eye out for. When you look at one of these emails, take note of the use of punctuation, capital vs lower case letters and numbers replacing letters. If your email looks like this and/or takes out the o and puts the 0 Zero), then trust that company about as much as the world trusts isis. Crooked businesses use these little tricks in order to bypass any kind of filter settings or security scanners. That way they can make it into the 'inbox' instead of 'spam' or get completely rejected. If you see one or both of these in an email that looks like a reply to an email you never sent or references money, winning and/or addresses you informally My nickname and not full name), then congratulations- you are a proud recipient of yet another crappy, questionable ploy to ensnare the naive, gullible or Far more rare) trusting soul who mistook the email as a sign of much needed good luck. If you remain aware of these little flags, or anything else out of the ordinary, you will save yourself one monster of a headache and your money. The people who stand the greater risk are the older generations or the young adults. I have taken so many calls from older gentlemen or women who lived during a period of time where businesses operated with strong ethical and moral intention. The younger crowd just hasn't experienced enough of the business world to know better. When the rebuttal should clear it up. The fact that they were so unprofessional, condescending and highly defensive really caught my eyes. Anyone who has worked in any position that can be defined "customer service" knows how to handle customer complaints. It's fairly easy and very efficient.
First, apologize for the inconvenience and acknowledge it by repeating it back. Offer a solution to correct any errors and provide the correction promptly, accurately and with a smile. If necessary, inform a supervisor, so they can check in with the customer personally. When the transactions are complete, always make sure to thank them for their business and that they come back for more. This company, though, starts off by gruffly acknowledging the customer who had posted the message. Immediately, they jump right into defense mode by implying that the customer was highly mistaken. From there they pull out the god-awful politically correct reference and guide; using it to argue that they did not violate any codes of conduct. When referencing quotes from the complaint posted, you could almost physically see the sarcasm and disrespectful attitude dripping from their words. More than once, they alluded to the fact that all of the people who had complained, did so in ignorance and in error. As disgusting as this display was, i admit i chuckled a bit reading their insistence that everyone completely ignored the "rules" and fine print provided.
Sadly, this is how they found the loophole allowing them to conduct business and abuse people's trust, naivety and gullibility. As long as the rules and disclaimers are located on the page, no one stands a chance of shutting them down. These people are where defense attorneys, politicians and the sharks of society go if they can't keep up with the soulless colleagues who take great pleasure in exploiting, abusing and crushing anyone who poses a threat. All they want is to become filthy rich with the least amount of work necessary. They excel at manipulation, misrepresentation and the highly irritating art of cramming words in our mouths, unless they can simply twist our own words for their benefit. What i find funny is, the "customer" who posted the complaint, sounds suspiciously like a professional journalist who was given a few points to cover, told to act like a sympathizer and end with a positive note implying that the business is legit- but lazy and impatient people are the dissatisfied crowd. I could be a bit off-base with thinking that, but that comment was too upbeat for someone who had to wait months for the reward and far too candid with how the gift cards were set and how they had used them almost completely. All legitimate businesses are going to present themselves in a respectful, professional and educated manner. Generally, there will be a spot on the email showing a pic of a lockDisplays a secure site), the business's home base address and/or a link for you to contact them directly- from the company's website. If you don't see any of those or the return email address does not contain the business's name, delete it and move on. Pass it on, people! the only way to fight these disgusting and under-handed crooks is to inform everyone on how to identify and avoid this junk! merry christmas and have a wonderful new year!