On 9/10/17 I purchased a 1957 vintage Kay model K8901archtop acoustic guitar from soundspacestudio via ebay, for $631.03 total, including shipping. I had been in contact with Chris Nelson, at Sound Space, about receiving this guitar, several times. Chris Nelson now no longer replies to my repeated attempts at obtaining a refund or receiving the guitar, for which I paid him in full, including shipping, back in September 2017. However, I discoverd that this exact same guitar was later RE-sold to someone else on December 18, 2017 apparently for a total of $860 at Reverb.com, where the company name is stated as SOUNDSPACE.
I have VERY CLEAR images of both my ebay purchase, and the Reverb re-sale of this same exact instrument, which clearly indicate it is the same guitar by both the stated text, and by the accompanying photos which clearly show these are photos of the unique woodgrain patterns of this gorgeous instrument, which are an identical match.
Buyer/Seller BEWARE. DO NOT USE Reverb.Com!!! I sold an electric guitar to a buyer on Reverb.Com in September 2017. Shortly after I sold the guitar, the buyer (obviously had buyer's remorse) and filed a complaint with Paypal that the guitar I sold was "not as described".. He said it lost tune and had a bad nut- which was TOTAL BS!! Paypal closed the dispute in my favor. In December of 2017, this buyer filed a charge back through his credit card company. In January 2018- the credit card company issued a refund to the buyer. I am now out of my guitar (which the buyer still has), the money he paid Paypal, and my Reverb selling fees! I contacted Reverb regarding this and they said there was nothing they could do, and to work it via Paypal - which was useless. NO SELLER protection whatsoever! Please DO NOT USE Reverb.Com!!! Use Ebay which is a reputable company who protects the interest of their sellers......
Not sure why a company that seems like a great place to sell and buy stuff would go out of its way to scam its sellers. I sold a very low priced all tube amp $165.00 to a buyer in the LA. I shipped it and arrived in working condition and the buyer 10 days later said that he was having an undisclosed issue with the amp. As a seller I sold the amp clearly "as is no returns etc," and since I clamed the item was in good condition, that I have then implied a warranty???? I even refered the buyer to be sure to read my shop policy that clearly stated " used items are sold as is, no returns" hence the good price and the amp did work well when I had it. I would never sell a broken product.
Reverb claims that this person wants their money back after using the item god for knows how, and for no apparent reason other than they are not happy with it... Reverb did not care that the item was clearly sold as is. and made up their own policy. They expect me to give this person a full refund or some money back for no actual reason other than the buyer is hard up for cash...
Reverb does not care about the policies it has in writing and only cares about ripping off the sellers when it can... Luckily I gave them a one way bank account and they cant take any of my money...I suggest all of us sellers join and file a class action lawsuit....
Purchased a guitar pedal from Groove City Guitars on Reverb Dot Com - I emailed the seller in advance regarding the condition - He said there was no issues - I received the pedal with rusty jacks - Deep gouges and paint chips in the finish + velcro all over the back of the pedal - I did not receive the pedal that was pictured - I emailed the seller - he told me to return the item - this would be at my expense - I told him it would be too expensive to send back because of his mistake - I left him negative feedback - the seller began to harass me - shortly after that reveb.com removed the feedback to protect this dishones seller - I emailed Reverb.com multiple times with no help. I did file a dispute seeking a small partial refund and was ignored. The seller and the site are both dishonest and do not have any respect for their customers
Will not show where my money is and have to paid me or shown a ACTUAL EFT transfer of my funds from their bank to mine beware doing businees with these people
Reverb.com LLC Reviews
On 9/10/17 I purchased a 1957 vintage Kay model K8901archtop acoustic guitar from soundspacestudio via ebay, for $631.03 total, including shipping. I had been in contact with Chris Nelson, at Sound Space, about receiving this guitar, several times. Chris Nelson now no longer replies to my repeated attempts at obtaining a refund or receiving the guitar, for which I paid him in full, including shipping, back in September 2017. However, I discoverd that this exact same guitar was later RE-sold to someone else on December 18, 2017 apparently for a total of $860 at Reverb.com, where the company name is stated as SOUNDSPACE.
I have VERY CLEAR images of both my ebay purchase, and the Reverb re-sale of this same exact instrument, which clearly indicate it is the same guitar by both the stated text, and by the accompanying photos which clearly show these are photos of the unique woodgrain patterns of this gorgeous instrument, which are an identical match.
I tried to purchase items on their website, but they were blocking my credit card and my atm card.
They do not answer their telephone, they have a phony set up on their website to take cards. I tried numerous times.
I tried talking to them on chat and they kept blaming me. They lied and stated that I used the wrong
address. I hate ebay but I will be buying the items on ebay. It disturbing that they do not have anyone
to answer their phone line during business hours.
Buyer/Seller BEWARE. DO NOT USE Reverb.Com!!! I sold an electric guitar to a buyer on Reverb.Com in September 2017. Shortly after I sold the guitar, the buyer (obviously had buyer's remorse) and filed a complaint with Paypal that the guitar I sold was "not as described".. He said it lost tune and had a bad nut- which was TOTAL BS!! Paypal closed the dispute in my favor. In December of 2017, this buyer filed a charge back through his credit card company. In January 2018- the credit card company issued a refund to the buyer. I am now out of my guitar (which the buyer still has), the money he paid Paypal, and my Reverb selling fees! I contacted Reverb regarding this and they said there was nothing they could do, and to work it via Paypal - which was useless. NO SELLER protection whatsoever! Please DO NOT USE Reverb.Com!!! Use Ebay which is a reputable company who protects the interest of their sellers......
REVERB.COM SCAMS ITS SELLERS
Not sure why a company that seems like a great place to sell and buy stuff would go out of its way to scam its sellers. I sold a very low priced all tube amp $165.00 to a buyer in the LA. I shipped it and arrived in working condition and the buyer 10 days later said that he was having an undisclosed issue with the amp. As a seller I sold the amp clearly "as is no returns etc," and since I clamed the item was in good condition, that I have then implied a warranty???? I even refered the buyer to be sure to read my shop policy that clearly stated " used items are sold as is, no returns" hence the good price and the amp did work well when I had it. I would never sell a broken product.
Reverb claims that this person wants their money back after using the item god for knows how, and for no apparent reason other than they are not happy with it... Reverb did not care that the item was clearly sold as is. and made up their own policy. They expect me to give this person a full refund or some money back for no actual reason other than the buyer is hard up for cash...
Reverb does not care about the policies it has in writing and only cares about ripping off the sellers when it can... Luckily I gave them a one way bank account and they cant take any of my money...I suggest all of us sellers join and file a class action lawsuit....
Purchased a guitar pedal from Groove City Guitars on Reverb Dot Com - I emailed the seller in advance regarding the condition - He said there was no issues - I received the pedal with rusty jacks - Deep gouges and paint chips in the finish + velcro all over the back of the pedal - I did not receive the pedal that was pictured - I emailed the seller - he told me to return the item - this would be at my expense - I told him it would be too expensive to send back because of his mistake - I left him negative feedback - the seller began to harass me - shortly after that reveb.com removed the feedback to protect this dishones seller - I emailed Reverb.com multiple times with no help. I did file a dispute seeking a small partial refund and was ignored. The seller and the site are both dishonest and do not have any respect for their customers
Will not show where my money is and have to paid me or shown a ACTUAL EFT transfer of my funds from their bank to mine beware doing businees with these people