searched online 12/6 and found a website that claimed to write resume and cover letters that would guarantee me a position in the industry I am searching in. I sent them a message along with resume and cover letter, I didn't hear anything back from them so I contacted them on 12/10 to check status of my resume.
I was told he sent it last week but never saw it in my profile. I tried to contact them and speak to someone on the phone and was told that wasn't a part of my package I paid for so I sent another email and received my resume and cover letter on 12/11 with a copy and paste type of cover letter, the resume didn't include my current positions, after further research I didn't send right resume so I resubmitted, was told he would fix it and update cover letter with detail to help me get a position in remote customer service industry.
Please don't waste your time or money on resumewritinggroup.com.
I paid over $225 to have them freshen up my resume and cover letter - and provided them both to go off of for reference. I also I proveded them with the job posting that I was applyiong for, so they could assist in tayloring the resume to the specific position.
They didn't do anything to taylor the cover letter for the position, in fact - left off the most vital experience that was directly noted as required bythe posting... but the worst part was the actual resume. First of all, they left off half of my home address from the top of each page. They highlighted the name and address at the top of each page, but only listed the city and state - rendering the information completely useless. How do you miss that error?
The writing of the body was awful as well. They used improper verb tenses, switching from present to past within the same section of the duties. They added key competencies that were nowhere to be found on my provided resume at all, like "insurance renewals"...
The first line of my current position's duties was:
"Direct day to day operations within a fast-paced environment with a fast-paced environment with a concentration on leading safety and environmental operations"
They said I was "Equipped with a significant level of communication" ... what does that mean??
The used very poor grammar, such as "which required providing coaching"
Several other lines included previous job experience that was combined in ways that were confusing or made no sense at all.
Several lines were copied directly from my resume, and were still wrong.
I had to fix 12 grammar or spelling issues, and had to reword many more areas to correct awkward or confusing grammar, and had to completely re-do the key competency section, so basically I paid over $225 for a new resume template.
The cover letter had similar issues.
I would only use this service if you have no resume, and have h*o idea how to write one.
I contacted them and asked for a full or partial refund, attached a copy of the resume with notes on all of the errors, and they responded that they will revise it, but don't give refunds. Why I would want the same person who so ineptly wrote it the first time to CORRECT it is beyond me?
I viewed the website from my mobile device. The sight said I could start the process and upload more info from my computer later. I was given a log in and password to access the sight that did not work. I even tried forgot password but the sight stated my email was invalid. The sight stated "Years of experience? Career change? Returning to the workforce? Virtually all clients fall into this category." I received an email stating I would be charged $50. more. I tried to contact them by phone only to get a voicemail that stated I would receive a return phone call within 3 hours. Three days later I have extra charges for the services an email that stated my resume is ready. Another hour later I am able to access the sight so I file a written complaint as I have still been unable to reach anyone by phone. As for their resume services, they gave it highlighted borders to make it look pretty. They removed bullet points to shorten my resume from 1.5 pages to 1 page, shortened a few of the other bullets and the rest were put in word for word from my old resume. The advertised professional resume writer with years of experience wrote "Sold a variety of consumer electronics and home appliance products to consumers." Translation I sold stuff... Really. "Prevented the loss of merchandise by catching shoplifters in tbe act. " They got that from initiated internal and external investigations. Observed and apprehended suspected shoplifters in accordance with company policies and procedures utilizing electronic detection equipment and information systems. I had expected a bit more creativity that would allow me to stand out from every one else applying, not I sold stuff.
I clicked on the reume price of $99.00 on 12/14/15 and I read my email on 12/16/15 saying that they charged by credit card $139.90 and I didn't authorize that amount. so I sent several emails right away stasting I wanted to cancel the service becuse I didn't authorize the chrge of $139.90 that it had in the email and I also called several times and no one still to this day called me back or emailed me about the $139.90. so I called my credit card company this morning to let them know that I didn''t authorize a charge of $139.90 I selected $99.00 and so they said to send in a copy of the web address showing the $99.00 that is advertised and not $139.90 and they will open a ticket for fraud. I don't want to use Resume Writing Groups service I want a full refund.
Resume Writing Group Reviews
searched online 12/6 and found a website that claimed to write resume and cover letters that would guarantee me a position in the industry I am searching in. I sent them a message along with resume and cover letter, I didn't hear anything back from them so I contacted them on 12/10 to check status of my resume.
I was told he sent it last week but never saw it in my profile. I tried to contact them and speak to someone on the phone and was told that wasn't a part of my package I paid for so I sent another email and received my resume and cover letter on 12/11 with a copy and paste type of cover letter, the resume didn't include my current positions, after further research I didn't send right resume so I resubmitted, was told he would fix it and update cover letter with detail to help me get a position in remote customer service industry.
Please don't waste your time or money on resumewritinggroup.com.
I paid over $225 to have them freshen up my resume and cover letter - and provided them both to go off of for reference. I also I proveded them with the job posting that I was applyiong for, so they could assist in tayloring the resume to the specific position.
They didn't do anything to taylor the cover letter for the position, in fact - left off the most vital experience that was directly noted as required bythe posting... but the worst part was the actual resume. First of all, they left off half of my home address from the top of each page. They highlighted the name and address at the top of each page, but only listed the city and state - rendering the information completely useless. How do you miss that error?
The writing of the body was awful as well. They used improper verb tenses, switching from present to past within the same section of the duties. They added key competencies that were nowhere to be found on my provided resume at all, like "insurance renewals"...
The first line of my current position's duties was:
"Direct day to day operations within a fast-paced environment with a fast-paced environment with a concentration on leading safety and environmental operations"
They said I was "Equipped with a significant level of communication" ... what does that mean??
The used very poor grammar, such as "which required providing coaching"
Several other lines included previous job experience that was combined in ways that were confusing or made no sense at all.
Several lines were copied directly from my resume, and were still wrong.
I had to fix 12 grammar or spelling issues, and had to reword many more areas to correct awkward or confusing grammar, and had to completely re-do the key competency section, so basically I paid over $225 for a new resume template.
The cover letter had similar issues.
I would only use this service if you have no resume, and have h*o idea how to write one.
I contacted them and asked for a full or partial refund, attached a copy of the resume with notes on all of the errors, and they responded that they will revise it, but don't give refunds. Why I would want the same person who so ineptly wrote it the first time to CORRECT it is beyond me?
BUYER BEWARE
I viewed the website from my mobile device. The sight said I could start the process and upload more info from my computer later. I was given a log in and password to access the sight that did not work. I even tried forgot password but the sight stated my email was invalid. The sight stated "Years of experience? Career change? Returning to the workforce? Virtually all clients fall into this category." I received an email stating I would be charged $50. more. I tried to contact them by phone only to get a voicemail that stated I would receive a return phone call within 3 hours. Three days later I have extra charges for the services an email that stated my resume is ready. Another hour later I am able to access the sight so I file a written complaint as I have still been unable to reach anyone by phone. As for their resume services, they gave it highlighted borders to make it look pretty. They removed bullet points to shorten my resume from 1.5 pages to 1 page, shortened a few of the other bullets and the rest were put in word for word from my old resume. The advertised professional resume writer with years of experience wrote "Sold a variety of consumer electronics and home appliance products to consumers." Translation I sold stuff... Really. "Prevented the loss of merchandise by catching shoplifters in tbe act. " They got that from initiated internal and external investigations. Observed and apprehended suspected shoplifters in accordance with company policies and procedures utilizing electronic detection equipment and information systems. I had expected a bit more creativity that would allow me to stand out from every one else applying, not I sold stuff.
I clicked on the reume price of $99.00 on 12/14/15 and I read my email on 12/16/15 saying that they charged by credit card $139.90 and I didn't authorize that amount. so I sent several emails right away stasting I wanted to cancel the service becuse I didn't authorize the chrge of $139.90 that it had in the email and I also called several times and no one still to this day called me back or emailed me about the $139.90. so I called my credit card company this morning to let them know that I didn''t authorize a charge of $139.90 I selected $99.00 and so they said to send in a copy of the web address showing the $99.00 that is advertised and not $139.90 and they will open a ticket for fraud. I don't want to use Resume Writing Groups service I want a full refund.