Before we committed to the Insuraseek contract (from Resource Edge) I asked the Sales representative over the phone if it would operate on the free boards to get us started. He actually suggested himself that we could work through all of the free boards first before we move on to the paid boards and that we would absolutely see results.
He also assured us that we would get responses and that Insuraseek would operate (albeit limited) without the paid boards. I specifically stated that I did not want to invest more than our commitment with Insuraseek on a monthly basis to get started, and then later on down the road, if their service worked, I would definitely invest in the paid boards. We invested hours downloading, setting up, and learning the software to use in our office.
I believe this sales representative, out of good faith or bad, provided (confidently) false information that led me into the contract. If I was told that the free boards would not work when I asked, I would not have entered into the contact. Being in sales myself, I understand the importance of consumer protection and I hope this doesn't happen to anyone else. This is a clear case of bait-and-switch.
The Sales guy told me it would work without the paid boards. I asked him very specifically and his response was that it definitely would yield results. After using their service, we had absolutely zero responses (meaning no results whatsoever), confirming that his statements were completely false. His false statements led us into a contract.
When we contacted them again, they said that we had to use the paid boards to see results. This was in direct contradiction of what the original sales representative told us. Insuraseek (Resource Edge) denied that he ever told us that. At this point I, and the other witnesses in my office, realized that I was a victim of bait-and-switch.
Resource Edge, LLC. Reviews
Before we committed to the Insuraseek contract (from Resource Edge) I asked the Sales representative over the phone if it would operate on the free boards to get us started. He actually suggested himself that we could work through all of the free boards first before we move on to the paid boards and that we would absolutely see results.
He also assured us that we would get responses and that Insuraseek would operate (albeit limited) without the paid boards. I specifically stated that I did not want to invest more than our commitment with Insuraseek on a monthly basis to get started, and then later on down the road, if their service worked, I would definitely invest in the paid boards. We invested hours downloading, setting up, and learning the software to use in our office.
I believe this sales representative, out of good faith or bad, provided (confidently) false information that led me into the contract. If I was told that the free boards would not work when I asked, I would not have entered into the contact. Being in sales myself, I understand the importance of consumer protection and I hope this doesn't happen to anyone else. This is a clear case of bait-and-switch.
The Sales guy told me it would work without the paid boards. I asked him very specifically and his response was that it definitely would yield results. After using their service, we had absolutely zero responses (meaning no results whatsoever), confirming that his statements were completely false. His false statements led us into a contract.
When we contacted them again, they said that we had to use the paid boards to see results. This was in direct contradiction of what the original sales representative told us. Insuraseek (Resource Edge) denied that he ever told us that. At this point I, and the other witnesses in my office, realized that I was a victim of bait-and-switch.