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report scam| Country | United States |
| State | California |
| City | Rancho Cucamonga |
| Address | 7211 Haven Ave. Suite E-310 |
| Phone | 877-450-8638 |
| Website | http://residentialresourcecenter.org/ |
Residental Resource Center Reviews
Jacob Taylor was my initial contact with RRC in late 2018. His information: title was Senior Case Manager, [email protected], (760)453-0059. I submitted all information he requested from me. Next, James /wright was the one who said he would enter my information to determine if I qualified for help with the loan modification. He gave me the ID # JP442-8879 and said I did qualify. Then, Christy Evans was assigned to my case.
Her information: Senior processor, [email protected], (760)453-0060. Her assistant was Marley Xanders: Assistant Processor, [email protected], (760)453-0051.
I faxed and emailed all the requested personal information. I sent two payments of $1,312.53 on 22 JAN 2019 and 21 FEB 2019. the original interest rate was 4.5% and RRC said they had negotiated the rate to 3.75%. I was told to send a cashier's check to Resource Property Management at 7211 Haven Ave. Suite E-310, Rancho Cucamonga CA 91701.
RRC was trying to negotiate the rate to 2.75%. In MAR 2019, I received a certified letter from LoanCare' lawyers stating that my house was scheduled for auction on 09 APR 2019. I tried for a week to contact Christy, Marley or Jacob, but no one answered or returned my calls or emails.
When I contacted LoanCare about the loan modification with RRC, I was told the only information/communication from RRC was a Cease & Desist letter. RRC did not do anything except take my money and get my family's personal information.