I paid them electronically 110 dollars. No response or confirmation number so contacted them to be told the frames i ordered were out of stock. They said they would request a refund.
After some time contacted again and was told they would remind the refund dept. Told them if I didnt receive the money promptly I would report them to the necessary agency or to the Federal Trade Commission for fraud.
RUN.!!!!! As fast as you can from this place. Like me don't be fooled by all the good google Reviews posted. This company probably paid for reviews like a lot of companies. Based on the google reviews I took a chance and ordered a pair of 245.00 Lens for my Bvlgari Frames and the order took a month to fulfill, and once I got my glasses back which was suppose to be Progressive Transition lens with an anti-glare, anti-scratch, CRIZAL advance coating, they were not what I ordered. The first problem with the glasses was I received sunglasses instead of Transition lens, the glasses also were not progressive lens, and you can visibly see the coatings on the lenses which was horrible. When requesting a refund they are giving me the run around asking me to Return the lens for a refund when their own Return policy stated that lens with coatings can not be returned, and how am I suppose to take the lens out of the glasses.
They are not reputable and Learn the HARD WAY or learn from me Use some one else. I have included a photo of my glasses that they messed up and won't own up to their mistake, while they try to keep my money. Following this review I intend to contact the BBB, and every review site I can find to warn as many people as I can about this company. I am currently disputing this issue with pay pal so wish me Luck, and STAY FAR FAR AWAY FROM THIS PLACE UNLESS YOU DON'T MIND YOUR GLASSES LOOKING LIKE STEVIE WONDER GLASSES!!!!!!!!!
Replacement Lens Express Reviews
I paid them electronically 110 dollars. No response or confirmation number so contacted them to be told the frames i ordered were out of stock. They said they would request a refund.
After some time contacted again and was told they would remind the refund dept. Told them if I didnt receive the money promptly I would report them to the necessary agency or to the Federal Trade Commission for fraud.
RUN.!!!!! As fast as you can from this place. Like me don't be fooled by all the good google Reviews posted. This company probably paid for reviews like a lot of companies. Based on the google reviews I took a chance and ordered a pair of 245.00 Lens for my Bvlgari Frames and the order took a month to fulfill, and once I got my glasses back which was suppose to be Progressive Transition lens with an anti-glare, anti-scratch, CRIZAL advance coating, they were not what I ordered. The first problem with the glasses was I received sunglasses instead of Transition lens, the glasses also were not progressive lens, and you can visibly see the coatings on the lenses which was horrible. When requesting a refund they are giving me the run around asking me to Return the lens for a refund when their own Return policy stated that lens with coatings can not be returned, and how am I suppose to take the lens out of the glasses.
They are not reputable and Learn the HARD WAY or learn from me Use some one else. I have included a photo of my glasses that they messed up and won't own up to their mistake, while they try to keep my money. Following this review I intend to contact the BBB, and every review site I can find to warn as many people as I can about this company. I am currently disputing this issue with pay pal so wish me Luck, and STAY FAR FAR AWAY FROM THIS PLACE UNLESS YOU DON'T MIND YOUR GLASSES LOOKING LIKE STEVIE WONDER GLASSES!!!!!!!!!