A friend turned themselves in on a probation violation.
I started a collect account with Reliance Telephone in order to maintain contact with them. The website only accepts $150 for 30 days.
I used the $150 within the first four days, and went over by $0.76 (76 cents).
Just moments ago, I received a call from "Kira" in customer service. The conversation and tone was very condescending from the beginning, and sounded even worse than most collection calls I received when I was young ignorant fool with money. :) I pointed her tone out to her.
Kira then asked, "do you want any more calls to and from the jail?" in a threatening manner, as if I would lose contact with the individual.
I pointed this out as well, and stated that, "no I've switched to phone cards as your website only accepts $150 for 30 days".
Kira replied in a pedantic tone, as if I should've known already, that "you could've called us". [continued below]....
Reliance Telephone, Inc. Reviews
A friend turned themselves in on a probation violation.
I started a collect account with Reliance Telephone in order to maintain contact with them. The website only accepts $150 for 30 days.
I used the $150 within the first four days, and went over by $0.76 (76 cents).
Just moments ago, I received a call from "Kira" in customer service. The conversation and tone was very condescending from the beginning, and sounded even worse than most collection calls I received when I was young ignorant fool with money. :) I pointed her tone out to her.
Kira then asked, "do you want any more calls to and from the jail?" in a threatening manner, as if I would lose contact with the individual.
I pointed this out as well, and stated that, "no I've switched to phone cards as your website only accepts $150 for 30 days".
Kira replied in a pedantic tone, as if I should've known already, that "you could've called us". [continued below]....