Salesman Bryan C. and Jeff J. were rude, impatient and condescending, We attempted three times even making two extra 50 mile trips to have all of the features of our fully loaded Infiniti QX60. Each time the sales staff were unable to answer the specific questions we had and unwilling to get the answers for us.
If a dealer or any business sells a product they need to have staff who are well informed or know where to get the answers. After pursuing the dealership the three different times the GM wrote me an email stating that our information would be deleted from his dealership and directed us to have any further needs handled by an Infiniti Dealer in Tulsa, OK or Kansas City We live in Branson Mo so either dealer is at least 100 miles away. The GM also said he did not base his business decisions on customer reviews.
I hope this discourages many from doing business with Reliable Chevrolet.
I bought a car for cash. The temp tage will expire on 10/10/2017, they still haven't given me the title. They are telling me they need to do a search on it now. They said they would pay for late charges or give me a new temp gage . If they do fine the title and give it to me on 10/09/2017 then it will be my fault i didnt take care of the dmv. i work second shift and mail runs after i go to work. they have 11 mail days left . not sure what to do.
My wife and i purchased a new 2015 Tahoe from Reliable Chevrolet April of 2015. We have had nothing but problems out of this vehicle from the start, it was in there body shop to have a dent fixed in the pass rear quarter panel while it was in there possession the front bumper was scratched really bad. They tried to buff them out and they apologized, scratches are still there to this day. Dec of 2015 it was back in service because they left the oil filter loose from the previous service causing an oil leak, it was also in there for a loud ticking, voltage drop, and a miss at idle. April of 2016 back at Reliable for Air Bag light flashing erratically, and driver seat moving forwards and backwards unable to reach pedals while driving and approaching an intersection. And again while it was in there service area they managed to hit something with the front bumper causing damage. May 2016 back at reliable for the same Air Bag light flashing and seat moving , this time almost causing an accident had my wife not unbuckled and moved her body forward to press the brake pedal.
.. I finally had enough and contacted GM, they looked into the matter and informed me that reliable refused to work on my Tahoe, and did not want me back on the property. Upon purchasing the Tahoe Reliable agreed to give me 6 free oil changes up to 60k miles. Part of there so called " Reliable Chevy Maintenance Program" How do you plan on honoring what was part of our agreement to purchase the vehicle if you refuse to work on my tahoe and not allowed back on your property? Reliable dealerships are owned by Berkshire Hathway Automotive, i have contacted them about the matter with no response. Reliable and GM has poked the wrong bear, and treating it just like any other disgruntled customer, and the he is just 1 customer mind frame. I can assure you this will not go away, i will exhaust all options i have available to me, that includes legal options. More complaints will follow, Attorney general, BBB, NHTSC, Twitter, Facebook and any other ways to let people know about Reliable and GM. This includes having this Tahoe wrapped as a HUGE rolling billboard of my experiences with Reliable and GM and make sure the tahoe and myself is on the 10 o 'clock news.
Reliable Chevrolet Reviews
Salesman Bryan C. and Jeff J. were rude, impatient and condescending, We attempted three times even making two extra 50 mile trips to have all of the features of our fully loaded Infiniti QX60. Each time the sales staff were unable to answer the specific questions we had and unwilling to get the answers for us.
If a dealer or any business sells a product they need to have staff who are well informed or know where to get the answers. After pursuing the dealership the three different times the GM wrote me an email stating that our information would be deleted from his dealership and directed us to have any further needs handled by an Infiniti Dealer in Tulsa, OK or Kansas City We live in Branson Mo so either dealer is at least 100 miles away. The GM also said he did not base his business decisions on customer reviews.
I hope this discourages many from doing business with Reliable Chevrolet.
I bought a car for cash. The temp tage will expire on 10/10/2017, they still haven't given me the title. They are telling me they need to do a search on it now. They said they would pay for late charges or give me a new temp gage . If they do fine the title and give it to me on 10/09/2017 then it will be my fault i didnt take care of the dmv. i work second shift and mail runs after i go to work. they have 11 mail days left . not sure what to do.
My wife and i purchased a new 2015 Tahoe from Reliable Chevrolet April of 2015. We have had nothing but problems out of this vehicle from the start, it was in there body shop to have a dent fixed in the pass rear quarter panel while it was in there possession the front bumper was scratched really bad. They tried to buff them out and they apologized, scratches are still there to this day. Dec of 2015 it was back in service because they left the oil filter loose from the previous service causing an oil leak, it was also in there for a loud ticking, voltage drop, and a miss at idle. April of 2016 back at Reliable for Air Bag light flashing erratically, and driver seat moving forwards and backwards unable to reach pedals while driving and approaching an intersection. And again while it was in there service area they managed to hit something with the front bumper causing damage. May 2016 back at reliable for the same Air Bag light flashing and seat moving , this time almost causing an accident had my wife not unbuckled and moved her body forward to press the brake pedal.
.. I finally had enough and contacted GM, they looked into the matter and informed me that reliable refused to work on my Tahoe, and did not want me back on the property. Upon purchasing the Tahoe Reliable agreed to give me 6 free oil changes up to 60k miles. Part of there so called " Reliable Chevy Maintenance Program" How do you plan on honoring what was part of our agreement to purchase the vehicle if you refuse to work on my tahoe and not allowed back on your property? Reliable dealerships are owned by Berkshire Hathway Automotive, i have contacted them about the matter with no response. Reliable and GM has poked the wrong bear, and treating it just like any other disgruntled customer, and the he is just 1 customer mind frame. I can assure you this will not go away, i will exhaust all options i have available to me, that includes legal options. More complaints will follow, Attorney general, BBB, NHTSC, Twitter, Facebook and any other ways to let people know about Reliable and GM. This includes having this Tahoe wrapped as a HUGE rolling billboard of my experiences with Reliable and GM and make sure the tahoe and myself is on the 10 o 'clock news.