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report scam| Country | United States |
| State | Alabama |
| Phone | 1-855-233-0006 |
This company sends unautorized products on a continuing basis. I am unable to cancel becasue I cannot make contact with anyone. They do not have a web site and their phone # 724-991-8627 only takes meeages but does not respond
This was done on Facebook through a Dr. Oz advertisment. I need help in stopping them.
Stephanie, Carmel Valley, California
I received a Rejuvaderm sample in the mail that I did not order, however I had looked at the product frim an advertisment on facebook mentioning Dr. Oz. I did not order the product because I knew it would be one of those "shipping each month" things and hardly anyway to cancel. I cannot find a way to talk to them or cancel any agreement they think I might of agreed to.
I ordered their two products advertised over the internet as free samples. I did not agree to start a membership, but I received a new shipment in the mail today. I have spent all day trying to contact them to let them know I did not agree this, but cannot seem to find anyone or anywhere to contact. I am sure when I get my next credit card statement, there will be charges on it for this.
I ordered this Renuvaskin and Renueeye as a sample bottle that you pay $6-9.00 for. Thinking if I like it I will order more. Well this is exactly as mentioned by previous complaint. When you buy it you are signing up for a monthly order for $185.00 a month. Whew a bit shocking. So I called to cancel on June 2nd. There are two phone numbers one for each product so I called the Renuvaskin first. We went through the cancellation process with a lot of hassel to keep using the product from their high pressure salesmen. However I was able to cancel eventually. Once I was done with that I immediatly called the Renueeye number. There was a lady that ansewered and I told her I wanted to cancel the renueeye. She says I see you have cancelled it already so it is all done. I said great and hung up. End of June I get more eye cream and another charge. I figured since these guys were a shady company they had some 30day requirement to cancel and thought it would be the last one. However I then received another one in July so I called in July to tell them it was a cancelled order and that I wanted my money back. They of course have no record of my 2nd call, could not ever refund the money they were charging and left it at that. They did offer to give me more of the renueeye for 50% off and also a $100.00 coupon for more of thier products. I said no way give me that cancelation number I don't want anything from you ever again. I had already given them $280.00 more that I ever intended.
This company scammed me out of money on a product I never authorized to be sent to me, I wrote return to sender on product when received and never opened box. When I found the $190 in charges on my bank statement and called them they refused to refund me in full, they kept almost $50 stating it was all they could do for me. This is a scam,
I have been swindled by these folks! They are charging my credit card unauthorized charges and have uneducated customer service people with no command of the English language. Anyone trying to contact them can use 877-252-5058 or 877-534-7794 and good luck! They have no supervisors and talk over you. No reasoning with them. DO NOT BUY THEIR PRODUCT!!
This company is hateful and deceiving in their advertising. They refuse to return money to you for products that are not worth it. I would advise everyone to do a little research before ordering. If it sounds to good to be true it is ... Shame on this company
I ordered this Renuvaskin and Renueeye as a sample bottle that you pay $6-9.00 for. Thinking if I like it I will order more. Well this is exactly as mentioned by previous complaint. When you buy it you are signing up for a monthly order for $185.00 a month. Whew a bit shocking. So I called to cancel on June 2nd. There are two phone numbers one for each product so I called the Renuvaskin first. We went through the cancellation process with a lot of hassel to keep using the product from their high pressure salesmen. However I was able to cancel eventually. Once I was done with that I immediatly called the Renueeye number. There was a lady that ansewered and I told her I wanted to cancel the renueeye. She says I see you have cancelled it already so it is all done. I said great and hung up. End of June I get more eye cream and another charge. I figured since these guys were a shady company they had some 30day requirement to cancel and thought it would be the last one. However I then received another one in July so I called in July to tell them it was a cancelled order and that I wanted my money back. They of course have no record of my 2nd call, could not ever refund the money they were charging and left it at that. They did offer to give me more of the renueeye for 50% off and also a $100.00 coupon for more of thier products. I said no way give me that cancelation number I don't want anything from you ever again. I had already given them $280.00 more that I ever intended.