Regal Assets is a firm that claims to manage gold, silver and precious metals for 401K investing. In March 2022 I gave them $165,000 to purchase gold/silver. They had me open an account with Community National bank (CNB) in Waco, Texas to store the metals, but the metals never arrived. I have tried reaching out to Christian Howard and Leah Donoso by phone, email, and text with no respponse. Leaving messages on the company phone line does not help. Since I have learned that this is a scam business I have discovered many other websites and bloggers affiliated with Regal Assets. Today, this company still advertises these "company's" on YouTube, some with huge followings.
I have read the testimonies here and feel awful as many have lost a great deal more than myself, so these people need to be stopped. They build websites that claim to be non-biased that give their products favorable ratings. Their actions are very deliberate and calculated, especially to those at or near retirement age. It is outrageous to me that these people are allowed to continue business as usual at anyones expense who fall prey to there many websites and schemes.
FRAUD SCAM Alert: After 8 months … NO Metals, NO Refunds
In October 2021, my wife and I transferred funds from our two Fidelity accounts to Regal Assets to purchase metals for a total of over $2.6M. The funds were received by Regal Assets through the custodial bank, CNB Custody (Community National Bank), on Nov 10, 2021, we were told it would take 6-8 weeks to receive the metals we subsequently ordered, into the Depository.
For months following, we attempted to get status, each time getting no answer as to where the metals were. In April 2022, after several messages and texts, the president of Regal Assets (Leah Donoso) sent us an email stating our metals had been received at the depository, and were waiting to be checked in to our account.
As “proof,” she emailed us a hand-written shipping doc dated April 26th that we did not view as verifiable. From May 1 to June 5, we asked regularly when metals would be reflected in our account. Leah kept punting, stalling, not providing any direct answers. She gave us a litany of excuses, telling us she is picky with choosing our metals, the depository is short staffed, they had a mishap with their paperwork, etc.
Yet our accounts in the custodial company system still showed “awaiting metals.” On June 6, with no metals in our accounts, we reached out to CNB for help in resolving. After several unsuccessful weeks receiving only reactive communication from Leah at Regal Assets, Leah indicated there were no metals and told us we could get a total refund on both accounts, which she agreed to provide June 8th.
On June 10th, Leah claimed in email to CNB that she had sent in the request for same-day wire transfers from Bank of America and told us in email that my account funds would be “released on June 15th” and although we requested them numerous times, we did not receive wire transfer instructions or IMAD numbers which would allow us to track the wires.
There is still no resolution and no such documentation from Bank of America. She told us she met with BofA fraud and worked this out, but as of July 14th more than five weeks after Leah at Regal Assets had promised to refund the money and over 8 months after sending them our money, there is still no resolution or full funds back in our accounts.
We’re certain this is evidence of fraud and have secured legal counsel as our next step. Buyer/investor beware, we have seen several other similar negative reviews on Regal Assets and we hope to avoid others being in our situation, having your money held hostage by this clearly nefarious metals investment firm.
I have been trying to reach them for two weeks about this. No one answers the phone, I just get voicemail. I leave messages but no one returns my calls.
I contacted Regal Assets because they were the #1 precious metal investment company advertised. Regal Assets violated my trust saying they would purchase precious metals at Market Price. I received a letter telling me I had invested 32,390.46 in precious metals. Gold 7-1 oz. bars, Silver 39-10 oz. bars and Platinum 13-1 oz. bars.
After a year of investment in precious metals I reviewed my invoice from my IRA, New Direction IRA Inc. 1070 W. Century Drive, Suite 101, Louisville, CO 80027. My balance showed my IRA was worth 27,910.02. That's a difference of 4,480.44. What Regal Assets had done was purchase metals on my behalf then marking them up 100% to make it look like I had purchased the amount on my invoice of 32,390.46.
Then Regal assets charged me an inflated charge only known to me until after receiving my IRA value. These business practices are fraudulent, misleading and very unprofessional. A BBB member with an A+ rating has no doubt been manipulated by this company Regal Assets. Upon investigating more It is apparent that Regal Assets used BBB status to hide their Fraudulent business practices.
Regal Assets Reviews
Regal Assets is a firm that claims to manage gold, silver and precious metals for 401K investing. In March 2022 I gave them $165,000 to purchase gold/silver. They had me open an account with Community National bank (CNB) in Waco, Texas to store the metals, but the metals never arrived. I have tried reaching out to Christian Howard and Leah Donoso by phone, email, and text with no respponse. Leaving messages on the company phone line does not help. Since I have learned that this is a scam business I have discovered many other websites and bloggers affiliated with Regal Assets. Today, this company still advertises these "company's" on YouTube, some with huge followings.
I have read the testimonies here and feel awful as many have lost a great deal more than myself, so these people need to be stopped. They build websites that claim to be non-biased that give their products favorable ratings. Their actions are very deliberate and calculated, especially to those at or near retirement age. It is outrageous to me that these people are allowed to continue business as usual at anyones expense who fall prey to there many websites and schemes.
Regal Assets never founded my goodIRAs and now they are not responding to phone calls, emails or texts. We are not the only ones who got scammed.
This is a Ponzi scheme. They took all my and my wife's lifesavings.
FRAUD SCAM Alert: After 8 months … NO Metals, NO Refunds
In October 2021, my wife and I transferred funds from our two Fidelity accounts to Regal Assets to purchase metals for a total of over $2.6M. The funds were received by Regal Assets through the custodial bank, CNB Custody (Community National Bank), on Nov 10, 2021, we were told it would take 6-8 weeks to receive the metals we subsequently ordered, into the Depository.
For months following, we attempted to get status, each time getting no answer as to where the metals were. In April 2022, after several messages and texts, the president of Regal Assets (Leah Donoso) sent us an email stating our metals had been received at the depository, and were waiting to be checked in to our account.
As “proof,” she emailed us a hand-written shipping doc dated April 26th that we did not view as verifiable. From May 1 to June 5, we asked regularly when metals would be reflected in our account. Leah kept punting, stalling, not providing any direct answers. She gave us a litany of excuses, telling us she is picky with choosing our metals, the depository is short staffed, they had a mishap with their paperwork, etc.
Yet our accounts in the custodial company system still showed “awaiting metals.” On June 6, with no metals in our accounts, we reached out to CNB for help in resolving. After several unsuccessful weeks receiving only reactive communication from Leah at Regal Assets, Leah indicated there were no metals and told us we could get a total refund on both accounts, which she agreed to provide June 8th.
On June 10th, Leah claimed in email to CNB that she had sent in the request for same-day wire transfers from Bank of America and told us in email that my account funds would be “released on June 15th” and although we requested them numerous times, we did not receive wire transfer instructions or IMAD numbers which would allow us to track the wires.
There is still no resolution and no such documentation from Bank of America. She told us she met with BofA fraud and worked this out, but as of July 14th more than five weeks after Leah at Regal Assets had promised to refund the money and over 8 months after sending them our money, there is still no resolution or full funds back in our accounts.
We’re certain this is evidence of fraud and have secured legal counsel as our next step. Buyer/investor beware, we have seen several other similar negative reviews on Regal Assets and we hope to avoid others being in our situation, having your money held hostage by this clearly nefarious metals investment firm.
I have been trying to reach them for two weeks about this. No one answers the phone, I just get voicemail. I leave messages but no one returns my calls.
I contacted Regal Assets because they were the #1 precious metal investment company advertised. Regal Assets violated my trust saying they would purchase precious metals at Market Price. I received a letter telling me I had invested 32,390.46 in precious metals. Gold 7-1 oz. bars, Silver 39-10 oz. bars and Platinum 13-1 oz. bars.
After a year of investment in precious metals I reviewed my invoice from my IRA, New Direction IRA Inc. 1070 W. Century Drive, Suite 101, Louisville, CO 80027. My balance showed my IRA was worth 27,910.02. That's a difference of 4,480.44. What Regal Assets had done was purchase metals on my behalf then marking them up 100% to make it look like I had purchased the amount on my invoice of 32,390.46.
Then Regal assets charged me an inflated charge only known to me until after receiving my IRA value. These business practices are fraudulent, misleading and very unprofessional. A BBB member with an A+ rating has no doubt been manipulated by this company Regal Assets. Upon investigating more It is apparent that Regal Assets used BBB status to hide their Fraudulent business practices.