We paid a fee to Redweek and posted our Timeshare unit in Maui to be rented. A few montsh later, Redweek sent noticethat it had been rented. Redweek collected the money and kept it. Redweek noted that payment would be made two days AFTER the renter checked in.
The renter was scheduled to check in on March 22. The hotel acknowldges that they were expecting the guest. Knowing that the COVID-19 was causing travel plans ot cgange, I wrote to Redweek asking is the renter was still scheduled. ( I was in Maui and would have gladly checked in.)
Redweek did not respond but the Redweek posting continued to state that payment would be made on Mar 25.
Today -April 4, 2020 Redweek notifies me that the unit was not "habitable" so Redweek refunded the (non-refundable money) to the renter.
It is NOT ACCURATE to state that the unit was not habitable. Th eunit (Marriott Maui) was very habitable and as of check in day there were NO governmental restrictions prohibiting travel and/or use.
RedWeek, Inc. Reviews
We paid a fee to Redweek and posted our Timeshare unit in Maui to be rented. A few montsh later, Redweek sent noticethat it had been rented. Redweek collected the money and kept it. Redweek noted that payment would be made two days AFTER the renter checked in.
The renter was scheduled to check in on March 22. The hotel acknowldges that they were expecting the guest. Knowing that the COVID-19 was causing travel plans ot cgange, I wrote to Redweek asking is the renter was still scheduled. ( I was in Maui and would have gladly checked in.)
Redweek did not respond but the Redweek posting continued to state that payment would be made on Mar 25.
Today -April 4, 2020 Redweek notifies me that the unit was not "habitable" so Redweek refunded the (non-refundable money) to the renter.
It is NOT ACCURATE to state that the unit was not habitable. Th eunit (Marriott Maui) was very habitable and as of check in day there were NO governmental restrictions prohibiting travel and/or use.
Redweek is a SCAM ARTIST ...don't deal with them