Rented a vacation home in Oak Island, NC from Oak Island Accommodation . I purchase the travel insurance through Red Sky \ Arch insurance. I paid $317. A week prior to my departure for my vacation the hurricane came, and my reservation was canceled. I put in a claim into my Red Sky. I paid $5,000 for the rental and Red Sky wants to refund me 3,900.
Its been 39 days and still no money. When you call they tell you in processes.
After speaking to Wayne several times he says its binder...it's BS
He us not only rude but, by the tone of voice I was a bother to him.
We booked our 3 mos. vacation for 2021 on Jan. 10, 2020 through a rental agency (Sunset Rentals) that offered Travel Insurance through Red Sky. The fee for this insurance was over $400. One would think if a legitimate reason for cancellation arose, trip insurance would assure you would not loose any money. Not the case with Red Sky. Do not sign up for insurance through this company also known as Arch Insurance based out of Maryland.
My husband has end stage renal disease and one month after we secured a property for 2021 his health started it's downhill spiral. On Feb. 20, 2020 I filed a claim and now it is mid June - they do not answer emails, when you call you are put on hold and there you die. They are not accredited with the BBB and their ratings and reviews are abysmal.
I am in the process of reporting them to the Maryland Dept. of Consumer Affairs, Property & Casualty Complaint Unit, Maryland Insurance Admin. and the Massachusetts Insurance Commission. I am sure there are reputable insurance companies that offer Trip Ins. but please stay away from this company. You will never see your money no matter how LIGITIMATE your claim may be and how well it is documented. Stay away from [email protected]
Red Sky Travel Insurance Reviews
Rented a vacation home in Oak Island, NC from Oak Island Accommodation . I purchase the travel insurance through Red Sky \ Arch insurance. I paid $317. A week prior to my departure for my vacation the hurricane came, and my reservation was canceled. I put in a claim into my Red Sky. I paid $5,000 for the rental and Red Sky wants to refund me 3,900.
Its been 39 days and still no money. When you call they tell you in processes.
After speaking to Wayne several times he says its binder...it's BS
He us not only rude but, by the tone of voice I was a bother to him.
I will seek legal action.
Do not purchase travel insurance through them!
We booked our 3 mos. vacation for 2021 on Jan. 10, 2020 through a rental agency (Sunset Rentals) that offered Travel Insurance through Red Sky. The fee for this insurance was over $400. One would think if a legitimate reason for cancellation arose, trip insurance would assure you would not loose any money. Not the case with Red Sky. Do not sign up for insurance through this company also known as Arch Insurance based out of Maryland.
My husband has end stage renal disease and one month after we secured a property for 2021 his health started it's downhill spiral. On Feb. 20, 2020 I filed a claim and now it is mid June - they do not answer emails, when you call you are put on hold and there you die. They are not accredited with the BBB and their ratings and reviews are abysmal.
I am in the process of reporting them to the Maryland Dept. of Consumer Affairs, Property & Casualty Complaint Unit, Maryland Insurance Admin. and the Massachusetts Insurance Commission. I am sure there are reputable insurance companies that offer Trip Ins. but please stay away from this company. You will never see your money no matter how LIGITIMATE your claim may be and how well it is documented. Stay away from [email protected]