I ordered a set of their fender marker lights for my 2022 gmc sierra 2500 in april 2022. I had them installed late august 2022. I had a fuse blow on my parking lights for the left side of my vehicle. I went into my local dealer to have them diagnose the issue. They isolated it to one corner. I went back to the body shop that changed my fender flares and light to have them remove to flare to inspect the wiring harness.
It was discovered at this time the 7 month old, 3 month installed light was half full of water. I inspected the other lights to see there were in fact 3 out of the 4 with moisture inside. I paid the body shop $100 for their time; the dealership charged $107 for their time. Recon wants to send me a new set of replacement lights. I'm sure you can understand why I wouldnt want replacement lights when 75% of what ive bought is defective.
I asked for a refund and was told there is no way they can do that since its been 7 months since the purchase of the product. This company sells defective products and refuses to stand behind them. I dont want replacement lights because these failed in less than 3 months! I now have $207 in labor costs with an additional $250 or so to come when i get the lights swapped back out for my OEM lights. This $249.95 "upgrade" will soon cost me over $700 with nothing to show for it! I would avoid this company at all costs!!!
RECON Truck Accessories Reviews
I ordered a set of their fender marker lights for my 2022 gmc sierra 2500 in april 2022. I had them installed late august 2022. I had a fuse blow on my parking lights for the left side of my vehicle. I went into my local dealer to have them diagnose the issue. They isolated it to one corner. I went back to the body shop that changed my fender flares and light to have them remove to flare to inspect the wiring harness.
It was discovered at this time the 7 month old, 3 month installed light was half full of water. I inspected the other lights to see there were in fact 3 out of the 4 with moisture inside. I paid the body shop $100 for their time; the dealership charged $107 for their time. Recon wants to send me a new set of replacement lights. I'm sure you can understand why I wouldnt want replacement lights when 75% of what ive bought is defective.
I asked for a refund and was told there is no way they can do that since its been 7 months since the purchase of the product. This company sells defective products and refuses to stand behind them. I dont want replacement lights because these failed in less than 3 months! I now have $207 in labor costs with an additional $250 or so to come when i get the lights swapped back out for my OEM lights. This $249.95 "upgrade" will soon cost me over $700 with nothing to show for it! I would avoid this company at all costs!!!