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report scam| Country | United States |
| State | Missouri |
| City | Saint Louis |
| Address | 12977 North Forty Drive Suite 108 |
| Phone | 866.739.7277 |
| Website | https://www.realestateexpress.com |
Real Estate Express Reviews
On Oct 14, 2020, I paid Real Estate Express 59.40 for a course to take the CA real estate exam.
I was told it takes about 2 weeks to receive course. I never received anything.
After I complained to them, Real Estate Express promised me a refund.
It is now 2/16/2021 and I still don't have a reund from them.
I hvave been a full time real estate licensee since 1993 and a broker since 1999. After reviewing some of the practice test questions and course material I am amazed these people are still in business. The course material is outdated and sometimes not even applicable. The practice exam questions are phrased so poorly that it is sometimes impossible to understand the question. The multiple choice answers do not offer any better clarification and without knowing what the writer was thinking when the question and /or answer was written there is no way to answer correctly. When questions are missed there is NO way to find out which questions were missed or what the "correct" answer was supposed to be. A call to Real Estate Express got me a 10 minute wait to speak to a totally useless individual who was of no help at all. He referred me to their ONLY instructor for the state of Colorado with the caveat that it would take several days for him to respond. How in the hell is that helpful?
Under NO circumstances would I recommend this course or company. Stay away and don't waste your time or money.
My problem is that when i signed up for this course they have a 100% guarantee or your money back. I have had nothing but problems with this site and course. The first problem is when my first class came to an end i started taking the exam and took it over and over and the questions i had never seen before. I failed it four times. Having to pay to retake. There were trick questions on the exam and it was impossible. I finally called after reading reviews on this course and seeing tons of people having he same issue and seeing it could be a scam. I talked to them and they were very nice and so i reconsidered when they offered to refund me my money for the retaking of exams and to reset my exams. Miraculously after the first retake i passed!! Set up?? I think so!! I then went on to take my state exam and paid for it. In order to take it I needed real estate express to send them my class info. They never did after months. I rescheduled many times and lost my money finally. I tried calling my instructor over ten times leaving voicemails with no return calls and also calling customer service also with nothing!!! I finally used the chat feature and they finally called me and refused to refund with their guarantee and then after yelling at them they offered a $60 refund for half of the 30 hour class. I paid i think $300 for this class and got nothing from it. I want my money back and it is a scam. It is horrible and i learned nothing.
This class is a waste of money and they do not help you at all. They don’t respond at all. You are alone theoughout. The final exam you have three tries and it has nothing on it that has been in the course. I failed all three! It took me four hours to take it each time because it was all new to me. Then when i failed it the third time i get the notification of don’t worry just pay another $50 and you can take it again! Are you serious? I paid $400 for this course already and you guaranteed me i would pass the test! Where’s the guarantee. You didn’t say i would have to keep paying you to get there. It is a complete ripoff and has a horrible syllabus. I recieved my associates and bachelors online so i know what a good online school is supposed to be like and this is absolutely worthless. Anyone could put this online and charge. They should be ashamed and have lawsuits against them for what they are doing to people and for what their claims are. They have a hidden agenda and that’s to take as much money as they can. I have to go take another class and pay now. It is saddening i have been duked and wasted this much time.
I am a customer with real estate express online classes. I completed my last test with the class on 9-5-2017 by scoring a 93. I called to see what my next steps are and she said that they were going to have to fail me because I did not get the test monitored. She informed me that they have NOT informed anyone yet unless they call in and ask. I said so why did you allow me to take the test and pass it just to tell me that it doesnt count? I asked for a Supervisor.
I informed her that I have taken ALL test online and was never told that it was to be monitored. Christina said that they just regulated this rule on 9-1-2017. I called TREC and they informed me that Real Estate Express was informed months ago and was given an additional 5 months because they were not ready for the changes. I told her that they failed me due to this rule even thou I passed the test.
SHe said that is a flaw on thier end because they were supposed to let me know and they did not.
I was told by a rep that it was not at all my fault because they need to send out the email to inform everyone and they had not done that yet. 2 reps informed me that the email was not sent. Instead, they attempted to close all accounts from having access until they called in to see why they did not have access. THis is what happened to me.
I had no problems accessing the test. I took the test and passed it with a 93. Christina then went into my test and made it a 0. She said there was nothing she could do.
I went to the link they provided to get it proctored and take another test and the link did not work. I called again and another rep told me that this is the first day they are working with the system and unfortunatley it is not working yet and that I will not know how to get a test proctored until MAYBE later on.
She then called me back and said that they could not reset my test. THey could only error it out meaning I failed the test even thou I passed the test. Since I have a fail that means they are going to give me a new test and if I don't pass it then I fail the course. Who do I talk to to get this resolved?
Signed up to take classes online they were the cheapest real estate online website, the finals are so complicated and hard (analytical critical thinking word problems) even my family dais this is something they shouldn't have asked a person with no real estate experience, no matter how hard you study for their final you cannot pass it, then after 2 attempts they want more money to"reset" the finals. I figured out this is just another way for them to scam more money out of people initially they are the cheapest but after you invested time and money with them what's another $50 to retake the exam? I bet that's what they're counting on, don't waste your time and money with them, you would be just as frustrated as I was! Basically they are set up to fail people on purpose by making the finals extremely difficult to pass so you would spend another $50 to retake them and then next class another $50 so forth so forth. I left them and went with someone else and passed with hardly studying because they will never get another dime out of me again. Lesson learned, you get what you pay for!!!!!