Reader Services, of Buffalo, NY, sent unordered books charging $57. Their phone agent claimed books were an online order. I was in a rehab center after a fall, did not initally see a mail order form and thus did not order any books. Books were returned and account cancelled.
The brochure/order form stated if you did not want books, you had to respond by the date on the card (March 11). Books were sent before that date, as I returned them on March 3. This is a similar activity to Publisher's Clearing House, receiving goods not ordered.
The form also clearly has printed that Reader Services will pay for return postage. I requested a return label, and the phone agent denied that they pay for postage, even though it is stated on their printed material.
The amount of money is insignificant, but the business practice by this company is wrong.
Warning to all! Some how; this company got a hold of my Citicard # and started running charges on my card. Thankfully, Citicard's fraud division notice strange charges going to my account, got a hold of me. and immediatlely stop them right on their tracks! SHAME ON YOU READERS SERVICES!!!!
Reader Service Reviews
Reader Services, of Buffalo, NY, sent unordered books charging $57. Their phone agent claimed books were an online order. I was in a rehab center after a fall, did not initally see a mail order form and thus did not order any books. Books were returned and account cancelled.
The brochure/order form stated if you did not want books, you had to respond by the date on the card (March 11). Books were sent before that date, as I returned them on March 3. This is a similar activity to Publisher's Clearing House, receiving goods not ordered.
The form also clearly has printed that Reader Services will pay for return postage. I requested a return label, and the phone agent denied that they pay for postage, even though it is stated on their printed material.
The amount of money is insignificant, but the business practice by this company is wrong.
Warning to all! Some how; this company got a hold of my Citicard # and started running charges on my card. Thankfully, Citicard's fraud division notice strange charges going to my account, got a hold of me. and immediatlely stop them right on their tracks! SHAME ON YOU READERS SERVICES!!!!