This guy is a scammer! He sold me an appliance that never worked. It came with a 60 day warranty that was absolutely worthless. When I first contacted him to tell him the appliance did not work at all, he played along a little and said he would take care of it. It took him over a week to come pick up the appliance to take it back to his shop to fix it. He kept the appliance in his shop for over 3 weeks before returning it. Upon return, appliance still did not work at all.
When I contacted Rich about it again, I asked him to come pickup the appliance and just refund my money. Instead, he blamed the problem on my house, saying that the wiring was bad. I have never had any issues with any appliances working correctly in my home. I ended up getting a replacement appliance for the one I bought from him (from another store) and never had any issues with it working correctly.
He claimed that he ordered replacement parts and "Fixed" the appliance when he had the appliance at his shop for 3 weeks. He sent me 2 screenshots for the "proof" of the parts he ordered to fix it. The first was a screenshot of the part on amazon for sale. It hadn't even been added to a cart, much less paid for, or delivered. The second screenshot was for a part that had been ordered 45 days before I contacted him about the appliance not working. When I inquired furthuer, he told me to go away.
Frustrated about my experience with dealing with him and his company. I would advise others to stay away and look elsewhere for appliance needs.
Re-Appliance Reviews
This guy is a scammer! He sold me an appliance that never worked. It came with a 60 day warranty that was absolutely worthless. When I first contacted him to tell him the appliance did not work at all, he played along a little and said he would take care of it. It took him over a week to come pick up the appliance to take it back to his shop to fix it. He kept the appliance in his shop for over 3 weeks before returning it. Upon return, appliance still did not work at all.
When I contacted Rich about it again, I asked him to come pickup the appliance and just refund my money. Instead, he blamed the problem on my house, saying that the wiring was bad. I have never had any issues with any appliances working correctly in my home. I ended up getting a replacement appliance for the one I bought from him (from another store) and never had any issues with it working correctly.
He claimed that he ordered replacement parts and "Fixed" the appliance when he had the appliance at his shop for 3 weeks. He sent me 2 screenshots for the "proof" of the parts he ordered to fix it. The first was a screenshot of the part on amazon for sale. It hadn't even been added to a cart, much less paid for, or delivered. The second screenshot was for a part that had been ordered 45 days before I contacted him about the appliance not working. When I inquired furthuer, he told me to go away.
Frustrated about my experience with dealing with him and his company. I would advise others to stay away and look elsewhere for appliance needs.