Purchased a voltage regulator bipass kit from Quick start alternators fedex lost the package and the manager at fedex told me that quick start alternators needs to contact them to resolve the the issue. Called Mr.Randy Dubois explained to him that he needs to call fedex give them the details of the package he sent thru fedex he of course told me that I will contact them the next day to see what he needed to do to resolve the issue. Then about 2 bussiness days after not hearing back from Mr.Dubois or fedex I called ask to speak with a manager at fedex that manager comfired that Mr.Dubois had not contacted them in other words the way I am seeing the whole situation is that Mr.Dubois has choosen to ignore this whole situation.I have tried to call Mr.Dubois to let him know that he needs to contact fedex resolve this issue or refund my money. Then this morning he finally emails me back trying to put the blame on fedex for losing what i ordered from his company and then basically tells me I'm not getting a refund because he gave me a tracking number but he knows what i told him over the phone and thru emails fedex lost what you sent to me so i just spend money and got nothing but screwed out of money.So this is bad bussiness on both companies but more so on quick start alternators than fedex.
Quick Start Alternators Reviews
Purchased a voltage regulator bipass kit from Quick start alternators fedex lost the package and the manager at fedex told me that quick start alternators needs to contact them to resolve the the issue. Called Mr.Randy Dubois explained to him that he needs to call fedex give them the details of the package he sent thru fedex he of course told me that I will contact them the next day to see what he needed to do to resolve the issue. Then about 2 bussiness days after not hearing back from Mr.Dubois or fedex I called ask to speak with a manager at fedex that manager comfired that Mr.Dubois had not contacted them in other words the way I am seeing the whole situation is that Mr.Dubois has choosen to ignore this whole situation.I have tried to call Mr.Dubois to let him know that he needs to contact fedex resolve this issue or refund my money. Then this morning he finally emails me back trying to put the blame on fedex for losing what i ordered from his company and then basically tells me I'm not getting a refund because he gave me a tracking number but he knows what i told him over the phone and thru emails fedex lost what you sent to me so i just spend money and got nothing but screwed out of money.So this is bad bussiness on both companies but more so on quick start alternators than fedex.