I contacted them by email and voicemail and they never responded. The lack of response leads me to believe this is a fraudulent operation. I'm just trying to get my money back at this point.
Upon learning our kittens had ringworm, my husband ordered from qbased solutions xtreme clean concentrated disinfectant, allstop ringworm medicine combo and petsbestrx. When we read the ingredients on the lable, we did not want to use these products in our house. My husband called qbased for a refund and the woman was very short and rude with him. He asked for the ra number to be read to him three times since she spoke so quickly. He sent the box back with the ra number.
Three months later still no refund. So I called qbased and asked to speak to a supervisor, the tone in her voice was irritated and she spoke rapidly. Very poor customer service skills. She stated that they did not recieve the items before the cut off time so no refund. Do not purchase form this company. Money back guarantee is a scam. If your pets get ringworm you do not need harsh chemicals to fix the already present inconvence.
Q-Based Solutions, Inc. Reviews
I contacted them by email and voicemail and they never responded. The lack of response leads me to believe this is a fraudulent operation. I'm just trying to get my money back at this point.
Upon learning our kittens had ringworm, my husband ordered from qbased solutions xtreme clean concentrated disinfectant, allstop ringworm medicine combo and petsbestrx. When we read the ingredients on the lable, we did not want to use these products in our house. My husband called qbased for a refund and the woman was very short and rude with him. He asked for the ra number to be read to him three times since she spoke so quickly. He sent the box back with the ra number.
Three months later still no refund. So I called qbased and asked to speak to a supervisor, the tone in her voice was irritated and she spoke rapidly. Very poor customer service skills. She stated that they did not recieve the items before the cut off time so no refund. Do not purchase form this company. Money back guarantee is a scam. If your pets get ringworm you do not need harsh chemicals to fix the already present inconvence.