I purchased 3 weeks ago a hair straightner for the total amount of $175 and it broke 3 weeks later. I was told there was a life time warrenty and to just bring it back to the mall and they would replace it at no cost. This was a lie because I was charged $25 to send it back. The girl did give me a new one at the mall but this doesn't work also and I think it is refurbished and not new as stated by the sales girl. I called her back the next day to tell her the "new" one was also not working and she said to bring it back but it would be an additional $25 to send back . This is now $50 in shipping in two days because their product doesn't work. This company is a joke and they are stealing customers money!
PYTHair Reviews
I purchased 3 weeks ago a hair straightner for the total amount of $175 and it broke 3 weeks later. I was told there was a life time warrenty and to just bring it back to the mall and they would replace it at no cost. This was a lie because I was charged $25 to send it back. The girl did give me a new one at the mall but this doesn't work also and I think it is refurbished and not new as stated by the sales girl. I called her back the next day to tell her the "new" one was also not working and she said to bring it back but it would be an additional $25 to send back . This is now $50 in shipping in two days because their product doesn't work. This company is a joke and they are stealing customers money!