I returned 6 products to the address given under the RMA number given. The woman I talked to said they had no record of the RMA number. I told her I did not make the number up and certainly did not make up the address for the return.
I have a signed receipt from the post office that the merchndise was received by their warehouse. Still not credit for several hundres of dollars of merchandise.
Bought a sample and after the purchase they charged my bank $150.00 for something I didn't order. They are continuing to try and extort monies from my account. Bank has gone after them, but I am still out the monies.
Saw an advertisement with Kelly Ripa and Robin Williams as spoke people for Purely Organic face cream. Thought okay these are two well-known and reputable individuals, I would try it. No where on the site that I signed into under Kelly Ripa was there any comments regarding reoccurring charges.
I attempted to order only the face cream for 4.95, but was force to also buy the eye lift cream. When the box came, it only contained the two bottle of creams with no paperwork regarding must cancel within 14 days. I called my credit card and after finally finding a phone number for Purely Organic spoke with a representative (put on hold for an hour) regarding the charges and to cancel the order that I hadn't even received.
My credit card did a dispute, but later reversed it and charged me for both the items. Even though I immediately returned the second shipment to the address on the box when I received it on October 6th. I am stuck with est. $189. in charges and don't even have what was suppose to be an organic product.
Stay away from this company. I have not noticed any difference. The Release Cream does make my skin smooth, but other products will do that that aren't so expensive. It's $89 a month for both the eye cream and the release cream. I called them when I received my shipment because I wasn't aware this was a renewable product and that it would be so expensive. They aren't sending it everymonth anymore. I can't even find their phone number now. I did some research online and everyone ie calling this a scam. At first I thought it was just a billing thing, but no everyone is complaining this company does not have a quality product that it doens't do anything. The eye cream is supposed to get rid of eye bags, it doesn't or at least hasn't so far for me. The release cream is supposed to get rid of wrinkles and fine lines, I don't have those so I obviously don't need that product. It's a scam all over the internet one person even said they have a F rating on BBB that's enough for me to want to cancel with them. 3 different websites gave me different phone numbers for them and none of them work, stay away. I will find them and I will cancel their products. If not I guess I'll be calling my bank to put a stop payment on them.
I ordered Purely Organic face and eye cream in an online ad that stated it was endorsed by Kelley Ripa. I would receive a trial size of face cream and eyecream for $4.95 each. I received them.
Then In July I received 2 more samples that I did not order. Before I could call them I received my credit card statement. They charged my Mastercard $89.95 four times minus $4.95 twice to equal $362.81!
When I called the company the woman said I could not return the second sample ."Once it leaves the warehouse, It cannot be returned." I said, " I did not order it." She said, "Because I checked the box that I was over 18, I had ordered it." It was supposed to be $9.90 for 2. She kept repeating, "I can understand you are angry." I said I wanted my money back." I can't do that.
They cut me off then called back. She said," I can give you 35% off." I said, 'that is not good enough ."! Then I hung up. They tried to call back and I didn't answer my phone. I called Mastercard and cancelled my card and reported them to the fraud division.
I can fax my statements to you. I am holding onto the product if you need it. I do not know how to upload picture to the computer.
Yahoo carried the article that Kelly Ripa was quitting her show to attend her Beauty line. Then the ad followed this.
Ordered 30 day trails paid 4.95 shipping 14 days later unauthorized order shipped visa charged 89.95 and 88.98. continued shipping without my consent. total charged to visa $919.75. refused to discuss product being returned unopened. refused any discussion of any refund. I was informed it was clearly stated you had to be 18 yrs and agree to terms. I missed in the terms 30 day trail was really only a 14 day trail. a poor product showed no results in 30 days plus. definitely not 14 days. I want this company to be forced to refund all money they have stolen from all consumers falling thru their scam. bbb -- f --- rating. why are they still able to continue to scam people? where is the laws of justice?
Purely Organic Reviews
I returned 6 products to the address given under the RMA number given. The woman I talked to said they had no record of the RMA number. I told her I did not make the number up and certainly did not make up the address for the return.
I have a signed receipt from the post office that the merchndise was received by their warehouse. Still not credit for several hundres of dollars of merchandise.
Bought a sample and after the purchase they charged my bank $150.00 for something I didn't order. They are continuing to try and extort monies from my account. Bank has gone after them, but I am still out the monies.
Saw an advertisement with Kelly Ripa and Robin Williams as spoke people for Purely Organic face cream. Thought okay these are two well-known and reputable individuals, I would try it. No where on the site that I signed into under Kelly Ripa was there any comments regarding reoccurring charges.
I attempted to order only the face cream for 4.95, but was force to also buy the eye lift cream. When the box came, it only contained the two bottle of creams with no paperwork regarding must cancel within 14 days. I called my credit card and after finally finding a phone number for Purely Organic spoke with a representative (put on hold for an hour) regarding the charges and to cancel the order that I hadn't even received.
My credit card did a dispute, but later reversed it and charged me for both the items. Even though I immediately returned the second shipment to the address on the box when I received it on October 6th. I am stuck with est. $189. in charges and don't even have what was suppose to be an organic product.
Stay away from this company. I have not noticed any difference. The Release Cream does make my skin smooth, but other products will do that that aren't so expensive. It's $89 a month for both the eye cream and the release cream. I called them when I received my shipment because I wasn't aware this was a renewable product and that it would be so expensive. They aren't sending it everymonth anymore. I can't even find their phone number now. I did some research online and everyone ie calling this a scam. At first I thought it was just a billing thing, but no everyone is complaining this company does not have a quality product that it doens't do anything. The eye cream is supposed to get rid of eye bags, it doesn't or at least hasn't so far for me. The release cream is supposed to get rid of wrinkles and fine lines, I don't have those so I obviously don't need that product. It's a scam all over the internet one person even said they have a F rating on BBB that's enough for me to want to cancel with them. 3 different websites gave me different phone numbers for them and none of them work, stay away. I will find them and I will cancel their products. If not I guess I'll be calling my bank to put a stop payment on them.
I ordered Purely Organic face and eye cream in an online ad that stated it was endorsed by Kelley Ripa. I would receive a trial size of face cream and eyecream for $4.95 each. I received them.
Then In July I received 2 more samples that I did not order. Before I could call them I received my credit card statement. They charged my Mastercard $89.95 four times minus $4.95 twice to equal $362.81!
When I called the company the woman said I could not return the second sample ."Once it leaves the warehouse, It cannot be returned." I said, " I did not order it." She said, "Because I checked the box that I was over 18, I had ordered it." It was supposed to be $9.90 for 2. She kept repeating, "I can understand you are angry." I said I wanted my money back." I can't do that.
They cut me off then called back. She said," I can give you 35% off." I said, 'that is not good enough ."! Then I hung up. They tried to call back and I didn't answer my phone. I called Mastercard and cancelled my card and reported them to the fraud division.
I can fax my statements to you. I am holding onto the product if you need it. I do not know how to upload picture to the computer.
Yahoo carried the article that Kelly Ripa was quitting her show to attend her Beauty line. Then the ad followed this.
Ordered 30 day trails paid 4.95 shipping 14 days later unauthorized order shipped visa charged 89.95 and 88.98. continued shipping without my consent. total charged to visa $919.75. refused to discuss product being returned unopened. refused any discussion of any refund. I was informed it was clearly stated you had to be 18 yrs and agree to terms. I missed in the terms 30 day trail was really only a 14 day trail. a poor product showed no results in 30 days plus. definitely not 14 days. I want this company to be forced to refund all money they have stolen from all consumers falling thru their scam. bbb -- f --- rating. why are they still able to continue to scam people? where is the laws of justice?