This company is a rip off. when i called to cancel the product because of a alergic reaction they fought me every step of the way. untill i threated to report them and told them every thing i read about them on the internet was true they are a rip off and the product does nothing. shiela superior wi
Im an older woman (72) and noticed the ad on television while watching sharktank. I thought it looked like it worked, the station wouldnt air a false commercial. Then i saw it on facebook and decided to buy it. I didnt read the tiny fine print. It said free trial pay 5.99 for shipping so i bought it. After two weeks i was charged TWICE, 89.95 by the dermasoft company and purecell company. I called my bank to check the prices and then called purecell. Thats when i noticed the phone numbers were different even though the shipping po box was the same. I spent 40 minutes on the phone with a very rude man denying me a refund. When i asked to speak to a manager he refused saying he could offer me a refund of only 35% i said manager please.
He then transferred me but to another rol employee who also refused to let me speak to a manager saying she was qualified to handle the situation. She then gave me a refund of 50% of the 89.95. I was furious because they took my money for bills. I called the second company and they were rude too saying they were not obligated to refund me because i signed a contract which did not happen. I never signed any contract. They gave me a 50% refund and refused to let me speak to a manager. No one gave me names unless i asked. The company is a scam. They entice you with a free trial of 14 days which starts when they ship the product and charge you twice 89.95 without notice! DO NOT BUY PURECELL OR DERMASOFT PRODUCTS!
Purecell Eye Therapy Reviews
This company is a rip off. when i called to cancel the product because of a alergic reaction they fought me every step of the way. untill i threated to report them and told them every thing i read about them on the internet was true they are a rip off and the product does nothing. shiela superior wi
Im an older woman (72) and noticed the ad on television while watching sharktank. I thought it looked like it worked, the station wouldnt air a false commercial. Then i saw it on facebook and decided to buy it. I didnt read the tiny fine print. It said free trial pay 5.99 for shipping so i bought it. After two weeks i was charged TWICE, 89.95 by the dermasoft company and purecell company. I called my bank to check the prices and then called purecell. Thats when i noticed the phone numbers were different even though the shipping po box was the same. I spent 40 minutes on the phone with a very rude man denying me a refund. When i asked to speak to a manager he refused saying he could offer me a refund of only 35% i said manager please.
He then transferred me but to another rol employee who also refused to let me speak to a manager saying she was qualified to handle the situation. She then gave me a refund of 50% of the 89.95. I was furious because they took my money for bills. I called the second company and they were rude too saying they were not obligated to refund me because i signed a contract which did not happen. I never signed any contract. They gave me a 50% refund and refused to let me speak to a manager. No one gave me names unless i asked. The company is a scam. They entice you with a free trial of 14 days which starts when they ship the product and charge you twice 89.95 without notice! DO NOT BUY PURECELL OR DERMASOFT PRODUCTS!