I ordered Puma shoe from internet and it was my first and worst experience online purchase!
My size is 10 US 43 EUR 9 UK 28 CM so I ordered it as regular and when I received my shoe although it was tagged with mentioned size but really it was not! it was as much small so even I could not wear them. I mean they were not tough they were too small.
After wasting my time and money now they said me different answers and changed it again. now they say we can not refund you and you can not send it back because you ordered by freight forwarder from Armenia. and they say you must go to our local store to refund it even when I say them that I went there and they didn't accept.
I am awaiting what will they say now but I think like before they will reply different answers and just waste my time and money and nervation! it is fraud and I am surprised why it happened from famous company like Puma. The size is not standard for that shoe and I don't know why they don't accept! It is not fair and justice and really disappointing. I hope I get well respond and also they accept that it is their fault that they didn't obey from standard original size for this shoe. I hope I get good respond but I don't think so...
PUMA.com Reviews
I ordered Puma shoe from internet and it was my first and worst experience online purchase!
My size is 10 US 43 EUR 9 UK 28 CM so I ordered it as regular and when I received my shoe although it was tagged with mentioned size but really it was not! it was as much small so even I could not wear them. I mean they were not tough they were too small.
After wasting my time and money now they said me different answers and changed it again. now they say we can not refund you and you can not send it back because you ordered by freight forwarder from Armenia. and they say you must go to our local store to refund it even when I say them that I went there and they didn't accept.
I am awaiting what will they say now but I think like before they will reply different answers and just waste my time and money and nervation! it is fraud and I am surprised why it happened from famous company like Puma. The size is not standard for that shoe and I don't know why they don't accept! It is not fair and justice and really disappointing. I hope I get well respond and also they accept that it is their fault that they didn't obey from standard original size for this shoe. I hope I get good respond but I don't think so...