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PSI Exams


Country United States
State Nevada
City Las Vegas
Address 3210 E Tropicana Ave
Phone 800-733-9267

PSI Exams Reviews

  • Nov 1, 2018

I have taken this exam 3 times. My second exam was 160 questions when I’m only graded on 150? Flunked by one point. At both locations I have suffered diabetic discrimination and the last time with approved accommodations, proctor still locked up my supplies.

I took a paper exam due to vision problems from diabetes. Proctors do not know where to send it and administered it wrong. When I was done with exam, they then decided to read the instructions and found the scantron sheet I was supposed to use for the exam. They made me then transfer the answers onto it in the waiting room.

The sheet was so small I could hardly see what I was filling in. They were whispering that they hoped they wouldn’t be fired for what happened then called psi and said I was the one who couldn’t use the scantron sheet due to my vision. I continued to fill out the entire sheet. I left when I was done and called PSI accommodations.

The lady has no answers for me other than that there was a memo and I should have been allowed access to my supplies since they were approved and the memo instructed the proctors on how to administer the exam. No one can tell me how or when I would get the results as well. Besides this, this is the third incident of discrimination by proctors due to my diabetes.

If you have a disability, get your doctor’s note and accommodations approved, the proctors completely ignore it and the treatment is terrible. I’m trying to better my life and the life of my family by getting my producers license, but they are making it impossible due to my diabetic issues. If a lawyer would like to contact me, please do so.

  • Dec 15, 2017

I've actually filed complaints with the Better Business Bureau, my state representative, and I've been seeking legal counsel. Tomorrow I will be filing a report with my state's secretary of state over PSI exams.

Many of my complaints echo those here and elsewhere. Their overall handling of phone transactions should jump out at you right away. Payment before I schedule my exam? That's sketchy. Having to keep paying for online practice exams? Okay? That's unsettling. Customer service putting people on hold for an hour before hanging up on you? That's infuriating. An hour I could've spent doing something much more productive. It took me a month to track down their administrator for confirmation on my general real estate sales retake (tenth by the way, but we're gonna get to that in just a bit). I require several testing ADA acccomdations. PSI has denied me much of them and the ones that they do allow (reader, quiet area) are subpar at best. Readers who can't read for beans (several occasions I've had to correct the reader on basic words and terminology).

The proctors listened to loud music while I take the exam. During my last examination with PSI (and I mean "last" with PSI) I overheard one of the proctors listening to "bachata" on her phone on the other side of the glass. When I brought this up to the reader, the reader denied that there was music being played and called me a "liar." What else? Loud talking during the test by the proctors in the other room. Eating during my exam despite the fact that there was (at least to my knowledge) a no outside food/drink policy.

And the exam? Oh boy. You could spend eight hours studying PSI's material (in addition to the practice exams where I would score a median avg. of 95.2%) and it would be moot. Their exam content alone should be investigated by the Department of Justice. In this climate of corporate greed, it probably won't happen, but one can dream. I noticed on at least thirty-six of the ninety exam questions, that there were at least three correct multiple choice questions on some and none on others. Who does that? PSI. Pearson Vue. It's a sad day in our society where we can privatize education. But here we are.

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