Purchased a brand new scooter, was missing pieces. Strung along, promised a part, and lied to for over a month. We purchased a TaoTao ATM50-A1 model scooter. It arrived in decent time - roughly 10 days. After assembling, it was discovered there was a piece missing. A 6 month parts warranty was included, so we contacted the company via email - as there was no answer via phone. After no response for over a week - we opened a charge back with our bank, as we had a $700 product that was as useful as a paperweight. After opening the charge back, we were reached within 24 hours! The only way they agreed to help out was if we closed the charge back out -- with much hesitation, we did. From there, the responses of Chris M, were sporadic in response time anywhere from right away to days at a time. After waiting over a month - I contacted Tao Tao corporate in California - and after a bit of research on Tao Tao's end, the parts guy came back stating that the company was out of business and NOT an authorized dealer. Thank you to Josh at Tao Tao Inc in California for being so prompt and getting the missing part(s) out to us along with the missing registration papers. Proven Power Sports is not a reputable business, with HORRIBLE customer service and business ethic.
I ordered a bike from these people and i submitted the form on these people website for registration papers but the never reached out to me plus their number goes straight to voicemail.
On November 29th 2016 I ordered a moped scooter for my Granddaughter to get around at college . I paid the full amount . I was told it would ship in 3 to 5 days . On 12/04/2014 a man calling his self "Nick" emailed me stating that my scooter was shipping that week . On 12/13/2016 it still had not shipped , I emailed the company , a man calling his self "Mike" answered my email said they couldn't promise the exact date but that my scooter would be here by Christmas week . I have emailed at least 20 more times and no one ever answered again . The phone has been disconnected at least since 12/16/2016 . I filed a complaint with the BBB shortly after the first of the year , no answer from them yet . I filed a complaint with the card company , they are "waiting for a response" from Proven Power Sports and Mini Search LLC . I still have no scooter and no money . My Granddaughter's Christmas was quite depressing .
ProvenPowersports.com and MINI SEARCH LLC is an internet scam BY Ashish Rashmikant Bhatt. It collects money through PayPal service for products they cannot deliver. It uses the website ProvenPowersports.com to falsely advertise products and solicit credit card numbers on line. Ashish Rashmikant Bhatt has also filed an SEC Form D to attract investors and may be under investigation for fraud.
I ordered the scooter on a Wednesday I wanted online & got an order confirmation. It promised 2-3 day shipping. On Friday I went to the site to check the order status. It said no such order existed. The paypal payment had gone thru ok tho. I emailed customer support asking if there was a problem. A day later I got a single word reply; "No"
I repled askiing for a more detailed explanation. A day later they replied that I should check the status page again. My order was in the system with the status of "In Processing". No tracking url or anything else.
6 days later I get an email from paypal saying
"Spring Mobility Interactive just sent you a full refund of $655.95 USD for your purchase.
We're currently processing your refund. However, depending on your card issuer, it may take up to 30 days for the money to be available in your card balance."
30 days!
Spring Mobility Interactive aka provenpowersports.com why they cancelled the order and they replied
"Unfortunate we cannot sell you the scooter, because you live in PA. We had a lot of bad experiences before with people ordering scotoer s in PA"
ProvenPowersports.com Reviews
Purchased a brand new scooter, was missing pieces. Strung along, promised a part, and lied to for over a month. We purchased a TaoTao ATM50-A1 model scooter. It arrived in decent time - roughly 10 days. After assembling, it was discovered there was a piece missing. A 6 month parts warranty was included, so we contacted the company via email - as there was no answer via phone. After no response for over a week - we opened a charge back with our bank, as we had a $700 product that was as useful as a paperweight. After opening the charge back, we were reached within 24 hours! The only way they agreed to help out was if we closed the charge back out -- with much hesitation, we did. From there, the responses of Chris M, were sporadic in response time anywhere from right away to days at a time. After waiting over a month - I contacted Tao Tao corporate in California - and after a bit of research on Tao Tao's end, the parts guy came back stating that the company was out of business and NOT an authorized dealer. Thank you to Josh at Tao Tao Inc in California for being so prompt and getting the missing part(s) out to us along with the missing registration papers. Proven Power Sports is not a reputable business, with HORRIBLE customer service and business ethic.
I ordered a bike from these people and i submitted the form on these people website for registration papers but the never reached out to me plus their number goes straight to voicemail.
On November 29th 2016 I ordered a moped scooter for my Granddaughter to get around at college . I paid the full amount . I was told it would ship in 3 to 5 days . On 12/04/2014 a man calling his self "Nick" emailed me stating that my scooter was shipping that week . On 12/13/2016 it still had not shipped , I emailed the company , a man calling his self "Mike" answered my email said they couldn't promise the exact date but that my scooter would be here by Christmas week . I have emailed at least 20 more times and no one ever answered again . The phone has been disconnected at least since 12/16/2016 . I filed a complaint with the BBB shortly after the first of the year , no answer from them yet . I filed a complaint with the card company , they are "waiting for a response" from Proven Power Sports and Mini Search LLC . I still have no scooter and no money . My Granddaughter's Christmas was quite depressing .
ProvenPowersports.com and MINI SEARCH LLC is an internet scam BY Ashish Rashmikant Bhatt. It collects money through PayPal service for products they cannot deliver. It uses the website ProvenPowersports.com to falsely advertise products and solicit credit card numbers on line. Ashish Rashmikant Bhatt has also filed an SEC Form D to attract investors and may be under investigation for fraud.
I ordered the scooter on a Wednesday I wanted online & got an order confirmation. It promised 2-3 day shipping. On Friday I went to the site to check the order status. It said no such order existed. The paypal payment had gone thru ok tho. I emailed customer support asking if there was a problem. A day later I got a single word reply; "No"
I repled askiing for a more detailed explanation. A day later they replied that I should check the status page again. My order was in the system with the status of "In Processing". No tracking url or anything else.
6 days later I get an email from paypal saying
"Spring Mobility Interactive just sent you a full refund of $655.95 USD for your purchase.
We're currently processing your refund. However, depending on your card issuer, it may take up to 30 days for the money to be available in your card balance."
30 days!
Spring Mobility Interactive aka provenpowersports.com why they cancelled the order and they replied
"Unfortunate we cannot sell you the scooter, because you live in PA. We had a lot of bad experiences before with people ordering scotoer s in PA"