I ordered password recovery 5.0 to get acess to my Win 7 computer because I could not remember the admin password. The software did not work because it asked for the admin password to reset. Duh... If I had the admin password I would not need their software. I have been told by Mandy they would refund to my credit card but they have not issued the credit and 2 months have passed. I would be extremely careful if you choose to do business with this company.
I should have taken time to read reviews about them before parting with my credit card details. They have taken $29.95 from me for doing nothing.Their software don't work. That customer service called Mandy was quick to reply with a full refund. I chase up after a week when the refund didn't happen.
I now realised after 5 messages to them the reply is a generic one. I'm afraid I now believe I lost my money!
Must warned others not to get tricked by this unscrupulous operators.
On 1/8/16 I seen online a password recovery agency. I was told my card would be charged $9.95, instead I was charged $29.95. On their website, it stated you can have your money refunded at a 100%. I sent an email. To no avail, I have yet to receive my refund. i told them I was dissatisfied with them, I wanted a refund ASAP. Their address is 460 Brandt St., Burlington, On.
Visited their website from a link. Software was advertised for 9.99 but when you go to the checkout page AFTER you have entered you card info them is really 29.95. I closed that page and deleted my information from their previous page but they went ahead and charged my card for the unauthorized purchase, Was promised a refund but from the reviews I have seen that is the standard reply and the refund never comes. I spoke at length with a representative about their deceptive website and shady practices. Will update this if the refund EVER shows up. Do not enter any payment info on this site.
So of course the software didnt work and so i requested a refund. i was told that a full refund of 29.95 would be on my card in 2-3 days... well that was on 11-22-15. today is 11-30-15. they dont do anything they say...dont fall for there BS
ProSoft3D.com Reviews
I was charged $29.95 instead of the advertised price of $9.95.
Prosoft3d's software download does absolutely nothing regarding to what it supposed to do.
Submitted requested RMA and screen shot of deleted program to Prosoft3d along with credit card refund.
I have contacted Prosoft 7 times regarding my refund in the past 3 1/2 weeks and get one excuse after another why I have not received a refund.
I ordered password recovery 5.0 to get acess to my Win 7 computer because I could not remember the admin password. The software did not work because it asked for the admin password to reset. Duh... If I had the admin password I would not need their software. I have been told by Mandy they would refund to my credit card but they have not issued the credit and 2 months have passed. I would be extremely careful if you choose to do business with this company.
ProSoft3D
I should have taken time to read reviews about them before parting with my credit card details. They have taken $29.95 from me for doing nothing.Their software don't work. That customer service called Mandy was quick to reply with a full refund. I chase up after a week when the refund didn't happen.
I now realised after 5 messages to them the reply is a generic one. I'm afraid I now believe I lost my money!
Must warned others not to get tricked by this unscrupulous operators.
On 1/8/16 I seen online a password recovery agency. I was told my card would be charged $9.95, instead I was charged $29.95. On their website, it stated you can have your money refunded at a 100%. I sent an email. To no avail, I have yet to receive my refund. i told them I was dissatisfied with them, I wanted a refund ASAP. Their address is 460 Brandt St., Burlington, On.
Visited their website from a link. Software was advertised for 9.99 but when you go to the checkout page AFTER you have entered you card info them is really 29.95. I closed that page and deleted my information from their previous page but they went ahead and charged my card for the unauthorized purchase, Was promised a refund but from the reviews I have seen that is the standard reply and the refund never comes. I spoke at length with a representative about their deceptive website and shady practices. Will update this if the refund EVER shows up. Do not enter any payment info on this site.
So of course the software didnt work and so i requested a refund. i was told that a full refund of 29.95 would be on my card in 2-3 days... well that was on 11-22-15. today is 11-30-15. they dont do anything they say...dont fall for there BS