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PromoteROI.com


Country United States
State California
City Beverly Hills
Address 8484 Wilshire Blvd
Phone (888) 848-1727
Website https://www.promoteroi.com

PromoteROI.com Reviews

Most Useful Comment
  • Jun 3, 2018

I received a phone call from an Internet/Facebook marketing associate stating how my business Facebook page could be improved. After demonstrating what the company had to offer, I elected to test the 10 day trial period that would give me a video slide on my FB bus page, content articles and call-to-action buttons provided that it would be ready 24-48 hours. Today is day 5 and they did not have the FB page update live. I called to express my disappointment that I missed a weekend of new impressions and just wanted to cancel the account and have my money refunded since PromoterROI failed to perform services to my facebook business page within the agreed upon 48 hour deadline (also stated in their email).

It was a simple request to refund my money. They failed to admit that they under performed and would not refund my money. I countered why I was unhappy about their work and how indicative it may be in the future, but it did not matter to them - all they were interested in was the money and not satisfying the client. Realtors - beware that they are over promising. I had to call my credit card company to place a hold on potential charges and requested the credit to my account. We shall see how business savvy they are to accept responsibility, admit they did not perform as promised, cause me to spend time submitting this complaint and finally, who knows how much lost revenue because of their selfish business decision.

Mark as Useful [2 votes]
  • Jul 22, 2019

Buyer Beware of PromoteROI.com!!

Can I give less than 1 star to PromoteROI.com (a/k/a WePromote.com)? I submitted a request to make a small change to our business titles, simply adding new REALTORĀ® designations. Instead of making the simple addition at the end of our names, PromoteROI creative team changed the banner to our FB Page completely. Upon doing so, this placed our business page out of legal compliance as per TREC guidelines. I've been attempting to have them correct their error and make the appropriate changes for OVER 6 WEEKS! Multiple requests have been made via email to their so-called "support" team, not to mention submitting the requests direct to the website and personal conversation with someone in their office. Again... 6 WEEKS!!! This is pathetic service. I generally don't like to leave negative reviews. But... buyer beware. The original request should not have taken more than 5 minutes to fulfill. Instead, I've spent a lot of time attempting to contact them to correct what they created and to modify and add the simple designation letters per our original request.

Mark as Useful [1 vote]

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